Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent customer service skills, attention to detail, and the ability to manage guest relations effectively in a fast-paced environment.
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage reservations and seating arrangements efficiently using the POS system.
- Assist guests with inquiries and provide information about menu items and specials.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with the restaurant staff to ensure smooth service flow.
- Handle phone calls with professionalism, addressing reservations or inquiries promptly.
- Monitor guest feedback and address any concerns to enhance guest satisfaction.
- Support the overall hospitality efforts of the restaurant by assisting in other areas as needed.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Strong customer service skills with an emphasis on guest relations.
- Excellent phone etiquette and communication skills are essential.
- Ability to work in a fast-paced environment while maintaining composure and professionalism.
Join us in creating memorable experiences for our guests while being part of a supportive team that values your contributions!
Job Type: Full-time
Pay: $13.00 - $15.42 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
