Company Overview
At Priority 1 Urgent Care, we believe exceptional patient care begins with an exceptional team. As an independent, physician-owned and operated urgent care practice, we are committed to providing compassionate, efficient, and high-quality care in a welcoming environment. We value teamwork, professionalism, accountability, and treating every patient with respect. We're looking for people who enjoy working in a fast-paced medical environment and take pride in delivering outstanding customer service.
Position Summary
Priority 1 Urgent Care is seeking a full-time Medical Assistant/Registration Associate to join our clinical team. This is a dual-role position combining both front desk and clinical responsibilities. Our team members are cross-trained and work collaboratively across both clinical and registration responsibilities to keep patients moving efficiently through their visit while delivering an exceptional patient experience.
We're looking for someone who is dependable, enjoys working as part of a team, and takes pride in stepping in wherever needed to provide an outstanding patient experience.
Responsibilities
Clinical Duties
- Room patients and obtain vital signs
- Document patient history and chief complaints
- Assist physicians during examinations and procedures
- Perform patient discharges and provide discharge instructions
- Prepare, clean, and stock examination rooms
- Maintain accurate medical documentation in the electronic medical record
- Support laboratory, imaging, and other clinical workflows as needed
Registration Duties
- Welcome patients professionally and courteously
- Register patients and verify demographic information
- Review insurance cards and verify coverage
- Collect co-payments and required paperwork
- Answer telephone calls and assist with scheduling and patient inquiries
- Maintain accurate patient records while protecting confidentiality
Requirements
Required
- High school diploma or GED
- At least one year of experience as a Medical Assistant, Registration Associate, or in another healthcare support role
- Strong customer service and communication skills
- Ability to multitask while maintaining attention to detail
- Ability to thrive in a fast-paced team environment
- Professional appearance and positive attitude
- Reliable attendance and a strong sense of accountability
Preferred
- Medical Assistant certification (CMA, RMA, CCMA, or equivalent)
- Previous urgent care, emergency department, or primary care experience
- Experience with electronic medical records (Experity experience is a plus)
- Familiarity with insurance verification and medical terminology
Why Join Priority 1?
- Physician-owned independent urgent care
- Supportive team environment
- Cross-training and professional development opportunities
- Modern facility with on-site digital X-ray and laboratory services
- Opportunity to make a meaningful impact on patients every day
If you're looking for a position where you'll be busy, continue learning, and be part of a team that genuinely enjoys working together, we'd love to hear from you!
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
