Sheboygan, WI (Monday-Friday 7:00AM - 5:00PM)
Are you a collaborative healthcare leader who thrives in a fast-paced environment and enjoys developing high-performing teams? Noble Community Clinics is seeking a Site Manager to oversee the daily operations of one of our multidisciplinary clinics while creating an exceptional experience for both patients and employees.
As a Site Manager, you'll play a key role in ensuring efficient clinic operations, supporting staff development, driving quality improvement initiatives, and fostering a culture centered on service excellence, accountability, and continuous improvement.
Noble Community Clinics is a Federally Qualified Health Center (FQHC) dedicated to improving access to high-quality, integrated healthcare throughout Wisconsin. We believe better care begins with compassionate people who are committed to serving their communities.
Our Mission:
We respond to the needs in our communities by improving access to quality, integrated health care that nurtures the well-being of all.
Our Core Values:
-
Listen to Understand
-
Solve Problems Together
-
Bring Out the Best in People
-
Find a Better Way
As the Site Manager, you will provide operational leadership for a small multidisciplinary clinic by:
-
Lead the day-to-day operations of the clinic to ensure efficient, patient-centered care.
-
Coordinate clinic workflows, staffing, and daily operational priorities.
-
Support organizational initiatives and operational excellence.
-
Promote a culture of teamwork, accountability, and exceptional service.
-
Supervise, coach, mentor, and develop clinic staff.
-
Create and manage staff schedules while monitoring staffing needs.
-
Support onboarding, orientation, and ongoing employee development.
-
Foster a collaborative, positive, and engaging workplace culture.
-
Champion patient-centered care and service excellence initiatives.
-
Support AIDET observations, patient rounding, and service recovery efforts.
-
Address patient concerns and identify opportunities to improve satisfaction and access.
-
Help create an outstanding experience for every patient, every visit.
-
Oversee payroll processes and operational resource utilization.
-
Monitor expenses, supplies, equipment, and site resources.
-
Support achievement of operational and financial goals through responsible stewardship.
-
Monitor clinic performance and quality improvement initiatives.
-
Identify opportunities to improve workflows and operational efficiency.
-
Ensure compliance with regulatory requirements including HIPAA, OSHA, CLIA, DHS, VFC, and organizational policies.
-
Promote a safe, compliant, and secure healthcare environment.
-
Partner with providers, clinical leaders, and support departments to achieve organizational goals.
-
Serve as a resource for operational questions and service-related concerns.
-
Build strong relationships across departments and promote effective communication.
We're looking for an energetic and proactive leader who enjoys building relationships, solving problems, and supporting teams.
Required:
-
Three (3) or more years of management experience in a healthcare environment.
-
Basic Life Support (BLS) Certification (or ability to obtain within the required timeframe).
-
Proficiency with Microsoft Office Suite.
-
Excellent leadership, communication, organizational, and analytical skills.
-
Ability to effectively lead, coach, mentor, and develop employees.
-
Ability to manage multiple healthcare service lines while maintaining a high level of operational excellence.
-
Ability to travel between clinic locations as needed and occasionally outside the service area.
Preferred:
-
Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field. Equivalent combinations of education and relevant leadership experience will also be considered.
-
Competitive Salary
-
20 days of PTO (accrual starts on day one)
-
8 paid holidays
-
Medical, Dental, Vision Insurance
-
401(k) with up to 5% employer match
-
Employer paid Life Insurance and Short- and Long-Term Disability
-
Professional development/CE benefits
Why Join Noble?
At Noble Community Clinics, you'll join a mission-driven organization where your leadership directly impacts the health of our communities. We are committed to supporting our employees through professional development, collaboration, and a workplace culture where everyone can thrive.
If you're passionate about leading teams, improving healthcare operations, and making a meaningful difference every day, we'd love to hear from you.
Apply today and help us create healthier individuals, stronger families, and vibrant communities.
