Independent Living Housing Coordinator
Stewartvilla & Root River Estates
Job Summary
We are seeking a dependable, organized, and service-focused Housing Coordinator to oversee the daily operations, maintenance, and resident support services within our independent living apartment communities. This position plays a key role in maintaining safe, clean, attractive, and well-managed housing while promoting tenant satisfaction and community engagement.
The ideal candidate will be comfortable balancing administrative responsibilities, tenant relations, and hands-on property maintenance. This role requires someone who enjoys working directly with tenants, solving problems, performing routine repairs, and taking pride in maintaining a welcoming living environment.
Responsibilities
Resident Services & Housing Operations
✔ Conduct apartment tours for prospective tenants and respond to housing inquiries
✔ Coordinate move-in and move-out processes, including leases, paperwork, and inspections
✔ Maintain tenant files, inspection records, waiting lists, and housing documentation
✔ Collect rent payments and distribute tenant statements, notices, and correspondence
✔ Respond to tenant concerns and assist with resolving housing-related issues in a professional and respectful manner
✔ Foster positive tenant relationships and help create a welcoming community atmosphere
Property Maintenance & Building Upkeep
✔ Perform routine maintenance and minor repairs throughout apartment buildings and common areas
✔ Troubleshoot and complete basic repairs including changing light bulbs, faucets, shower heads, toilet components, door hardware, locks, smoke detector batteries, light switches, and similar maintenance tasks
✔ Respond to plumbing backups, clogged drains, minor maintenance requests, and other routine building issues
✔ Conduct apartment turnover preparation between tenants, including cleaning, repairs, and readiness inspections
✔ Monitor building systems and identify maintenance concerns before they become larger issues
✔ Coordinate and oversee outside vendors and contractors when specialized repairs are required
✔ Maintain maintenance logs, work orders, and supply inventories
Custodial & Grounds Responsibilities
✔ Perform light housekeeping and cleaning of common areas, community spaces, office, and shared facilities
✔ Empty garbage and recycling containers and maintain clean waste collection areas
✔ Assist with seasonal upkeep, basic grounds monitoring, and maintaining an attractive property appearance
✔ Help ensure apartments, hallways, entrances, laundry areas, and community rooms remain clean, safe, and inviting
Compliance & Administrative Support
✔ Conduct routine apartment, safety, and common area inspections
✔ Ensure compliance with Fair Housing requirements, landlord-tenant regulations, and community policies
✔ Order maintenance supplies, cleaning products, and operational materials
✔ Utilize property management software and office systems to maintain accurate records
✔ Collaborate with administration, finance, maintenance vendors, and other departments to support efficient operations
Qualifications
✔ Experience in property management, apartment operations, housing coordination, maintenance, facilities, or related fields preferred
✔ Knowledge of Fair Housing regulations and landlord-tenant law preferred
✔ Demonstrated ability to perform basic building maintenance, repairs, and troubleshooting
✔ Working knowledge of plumbing, electrical, carpentry, and general maintenance principles helpful
✔ Ability to safely use hand tools and basic maintenance equipment
✔ Strong organizational, communication, and problem-solving skills
✔ Ability to work independently, prioritize tasks, and respond to resident needs promptly
✔ Proficient computer and recordkeeping skills
✔ Professional, dependable, and resident-focused attitude
✔ Ability to lift, carry, push, and move materials and equipment as needed
What We Offer
- Meaningful work serving seniors and the community
- Supportive and collaborative team environment
- Stable daytime schedule
- A combination of office, resident-service, maintenance, and hands-on work
- Opportunity to build strong relationships with tenants and families
- Variety in daily responsibilities with no two days exactly alike
- Opportunity to make a direct impact on resident quality of life and community appearance
What We Offer Meaningful work serving seniors and the community. Supportive and collaborative team environment. Stable day-time working hours. Opportunity to build strong relationships with tenants and families. Variety in daily responsibilities with both office and hands-on work. Opportunity to make a positive impact on resident quality of life. If you are passionate about helping others, enjoy creating welcoming communities, and take pride in keeping housing operations organized and running smoothly, we would love to hear from you.
Pay: $60,000.00 - $67,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
