Summary
Responsible for focusing on client solutions to their banking needs while processing transactions and following established bank policies and procedures. Delivers a positive client experience with each interaction.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Operate cash drawer and accurately process client transactions
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Promote the bank’s products and services through referrals
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Provide solutions to clients’ needs via phone and face-to-face interactions
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Contribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagement
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Strive to meet/exceed established Department and individual goals while taking ownership of achieving those goals
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Ensure continuous training and development for self
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Follow policies and procedures to protect the bank from risk and exposure
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Actively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams.
Competencies
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Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be Reliable
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Building Relationships
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Problem Solving
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Accuracy
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Attention to Detail
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Identify Client needs
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment & Physical Demands
This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs.
This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.
Position Type/Expected Hours of Work
This may be a full-time or part-time position. Full-time employees must work 38-40 hours per week average to maintain full-time status. Part-time must average under 30 hours per week annually.
Education and Experience
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High school diploma or equivalent required
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No experience required; customer service preferred
AAP/EEO Statement
Alliance Bank is an Equal Employment Opportunity Employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Why apply for Relationship Banker - Full Time Position at Alliance Bank?
Let's start with this...
If you love helping people, enjoy fast-paced days, and want a career where you can grow (not just clock in), this could be the place for you. At Alliance Bank, we-re not just processing transactions - we're building relationships, solving problems, and making banking easier (and friendlier) for our communities.
What you'll be doing...
No two days will feel exactly the same - and that's the fun part!
You'll:
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Connect with Clients in person and over the phone to understand their needs
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Recommend helpful banking solutions (not pushy sales - real solutions)
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Accurately handle cash transactions and daily banking activities
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Build strong relationships that keep clients coming back
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Work toward personal and team goals - and celebrate wins together
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Continuously learn and grow your skills (we'll support you)
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Follow smart processes that protect clients and the bank
Why you'll love it here...
We're big on culture - and we mean it.
Our team is build on:
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Can-Do Attitude - we show up ready to make things happen
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Growth Mindset - you'll have opportunities to learn and advance
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Caring Actions - we treat people like people
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Reliability - you can count on us - and we'll count on you
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Team First - we win together
Plus:
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No weekends!
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Career Pathways - Start here, grow into more
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Supportive, team-focused environment
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Real impact in your local community
Pay & Perks:
We believe in rewarding our team - not just with pay, but with real support:
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Competitive hourly pay: Starting $14.50 hourly (entry level no experience)
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Medical, dental, and vision insurance
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401 (k) with company match
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Paid Time Off and Paid holidays
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Training and career development opportunities
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Tuition reimbursement
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Employee banking perks
And...
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Growth opportunities - we promote from within
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Supportive, team-first culture
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Recognition for hitting goals and great service
What you bring...
Don't worry - you don't need banking experience to start.
We're looing for someone who:
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Enjoys helping people and building relationships
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Pays attention to detail and values accuracy
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Communicates clearly and confidently
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Likes solving problems and thinking on their feet
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Brings positive energy to the team
Requirements:
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High school diploma (or equivalent)
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Customer service experience is a plus but not required
Work Environment
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Profressional office setting
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Standing, sitting, and interacting throughout the day
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Occasional travel between office locations
Ready to apply?
If you're looking for more than just a job - and want to be part of a team that supports your growth while making a difference - hit apply.
**Alliance Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating a inclusive workplace for all.
