Job Summary
Department: Parks & Recreation
Reports To: Assistant Director of Parks & Recreation
FLSA Status: Exempt
Pay Grade: 16 $66,808 - $93,532
Position Summary
The Fitness Supervisor is responsible for the leadership, development, administration, and daily operation of the Fitness Division at The Lodge Des Peres. This position provides strategic leadership for fitness and wellness programming, personal training, group exercise, fitness memberships and services, staff supervision, customer service, facility operations, financial management, and fitness equipment management.
The Fitness Supervisor is responsible for ensuring that the Fitness Division provides high-quality, innovative, safe, and financially sustainable services that meet the needs of the community and members of The Lodge. The position works collaboratively with Department leadership and other Lodge divisions to support the overall success of the facility and the Parks & Recreation Department.
The Fitness Supervisor is also responsible for developing and maintaining a long-term capital replacement plan for fitness equipment and actively participates in the City's annual capital budget planning process.
As a member of the Department's leadership team, the position participates in the Supervisor on Duty (SOD) program, providing operational leadership for The Lodge Des Peres during assigned evenings, rotating weekends, and holidays.
Position Mission
Lead and develop a progressive, customer-focused Fitness Division that provides exceptional fitness, wellness, personal training, and group exercise opportunities while maintaining strong financial performance, responsible equipment lifecycle management, and a high standard of service for The Lodge members and the community.
Key Areas of Responsibility
Fitness Programming Division Management 20%
Staff Supervision & Development 15%
Fitness Operations & Customer Service 15%
Financial Management & Revenue Development 15%
Capital Planning & Equipment Lifecycle Management 10%
Marketing, Membership & Community Engagement 10%
Supervisor on Duty 10%
Administrative Responsibilities 5%
Fitness Programming & Division Management
· Plan, develop, implement, and evaluate comprehensive fitness and wellness programs, including personal training, group exercise, fitness assessments, and other fitness-related services.
· Monitor industry trends, member interests, participation patterns, and community needs to identify opportunities for new programs, services, and revenue-generating opportunities.
· Evaluate existing programs and services using participation, revenue, customer feedback, and other performance indicators and make adjustments as appropriate.
· Develop and maintain program schedules that effectively utilize fitness spaces, staff resources, and equipment.
· Ensure fitness programs and services are delivered consistently and in accordance with Department standards, policies, and procedures.
· Maintain a strong customer-service culture within the Fitness Division and ensure members receive a welcoming, professional, and positive experience.
· Develop and maintain relationships with members and respond appropriately to questions, concerns, suggestions, and complaints.
· Represent the Fitness Division at Department meetings, community events, and other public forums as needed.
Staff Supervision & Development
· Supervise and provide leadership to Fitness Division staff, including personal trainers, group exercise instructors, fitness desk associates, and other assigned employees.
· Recruit, interview, hire, train, schedule, coach, evaluate, and develop employees in accordance with City policies and Department procedures.
· Establish clear performance expectations and hold employees accountable for meeting departmental standards.
· Develop staff training and professional development opportunities to enhance employee knowledge, customer service, and technical skills.
· Monitor staffing levels and schedules to ensure adequate coverage and efficient use of personnel.
· Foster a positive, professional, inclusive, and team-oriented work environment.
· Address employee performance and personnel issues in consultation with Department leadership and Human Resources as appropriate.
· Recognize and encourage employee contributions and professional growth.
Fitness Operations & Customer Service
· Oversee the daily operation of the fitness center, group exercise studios, fitness areas, track, and other assigned fitness-related spaces at The Lodge.
· Ensure fitness areas are clean, safe, organized, properly staffed, and maintained to established Department standards.
· Coordinate with Facility & Operations staff regarding preventative maintenance, repairs, cleaning, and other facility needs.
· Monitor the condition and functionality of fitness equipment and promptly address equipment issues that may affect safety or member experience.
· Establish and maintain appropriate procedures for fitness equipment use, inspection, cleaning, and preventative maintenance.
· Ensure compliance with applicable safety standards, City policies, Department procedures, and industry best practices.
· Maintain appropriate records relating to equipment, programs, staff, memberships, participation, incidents, and other operational activities.
· Work collaboratively with other Lodge supervisors to ensure consistent facility operations and customer service.
Capital Planning & Equipment Lifecycle Management
· Develop and maintain a comprehensive, long-term capital replacement plan for all fitness equipment at The Lodge.
· Coordinate the annual capital budget planning process for the Fitness Division and prepare capital requests based on equipment lifecycle, condition, usage, maintenance history, technology, industry trends, and operational needs.
· Maintain a three-year replacement cycle for cardiovascular equipment, ensuring individual cardio pieces are scheduled for replacement before exceeding the Department's established three-year lifecycle.
· Maintain a five-year replacement cycle for strength equipment and ensure equipment is scheduled for replacement in accordance with the established lifecycle.
· Maintain accurate inventory and replacement schedules for cardiovascular, strength, and other major fitness equipment.
· Research current fitness equipment technologies, manufacturers, warranties, maintenance requirements, and industry trends to inform capital recommendations.
· Obtain and evaluate vendor proposals, equipment specifications, pricing, warranties, and service agreements.
· Develop written recommendations and supporting information for capital equipment purchases.
· Work collaboratively with the Assistant Director, Department leadership, Finance Department, and other appropriate City staff throughout the capital planning and purchasing process.
· Coordinate the delivery, installation, removal, and disposal of fitness equipment in conjunction with appropriate City staff and vendors.
Financial Management & Revenue Development
· Develop, monitor, and manage operating budgets associated with the Fitness Division.
· Prepare annual/quarterly revenue and expenditure projections and identify opportunities to increase participation and revenue.
· Monitor financial performance of personal training, group exercise, fitness programs, and other assigned services.
· Analyze participation, revenue, expenses, and cost recovery to evaluate program effectiveness and financial sustainability.
· Identify opportunities to increase revenue through new programs, services, partnerships, pricing strategies, and improved utilization of existing resources.
· Monitor purchasing and expenditures to ensure responsible stewardship of City resources.
· Review financial reports and communicate significant trends, opportunities, or concerns to Department leadership.
· Ensure fees, registrations, payroll, purchasing, and other financial transactions are handled in accordance with City policies and procedures.
Marketing, Membership & Community Engagement
· Work collaboratively with the Communications, Marketing & Sponsorships Specialist to promote fitness programs, personal training, group exercise, memberships, special events, and other services.
· Provide timely program information, schedules, photos, content, and other materials necessary for effective marketing and communication.
· Develop strategies to increase awareness, participation, retention, and utilization of Fitness Division programs and services.
· Identify opportunities to introduce fitness and wellness services to new populations and underserved segments of the community.
· Monitor member feedback and use that information to improve programs, services, and the overall member experience.
Supervisor on Duty (Leadership & Operations)
· Serve as acting Building Supervisor during assigned SOD shifts, including assigned evening, rotating weekend, and holiday shifts.
· Provide operational leadership and oversight for The Lodge Des Peres during assigned SOD shifts.
· Respond to emergencies, incidents, accidents, injuries, and customer concerns and take appropriate action to ensure the safety and well-being of patrons and staff.
· Support staff and provide direction when operational, staffing, customer service, or facility issues arise.
· Coordinate with Public Safety, emergency personnel, Facility & Operations staff, and other City personnel when necessary.
· Complete or ensure completion of required incident reports, documentation, and follow-up communication.
· Communicate significant incidents, operational concerns, facility issues, and customer concerns to appropriate Department leadership.
· Ensure The Lodge operates in a safe, efficient, professional, and customer-focused manner during assigned SOD shifts.
Administrative Responsibilities
· Maintain accurate records, reports, schedules, inventories, and other documentation related to the Fitness Division.
· Attend staff, departmental, and other meetings as required.
· Prepare reports, correspondence, budget information, program evaluations, and other documents as assigned.
· Stay current on fitness, wellness, recreation, management, and industry trends through professional development, training, conferences, and professional organizations.
· Perform other related duties as assigned.
Minimum Qualifications
· Bachelor's degree in exercise science, kinesiology, recreation, parks and recreation, health and wellness, business administration, or a related field.
· Five years of progressively responsible experience in fitness, wellness, recreation, or a related field, including supervisory or management experience.
· Experience managing fitness programs, staff, budgets, and facility operations.
· Valid driver's license.
· Current CPR/AED and First Aid certification.
· Personal Training and/or Group Exercise certification from a nationally recognized organization.
· Certified Parks and Recreation Professional (CPRP) certification preferred.
· Municipal or parks and recreation experience preferred.
An equivalent combination of education, training, and experience may be considered.
Core Competencies
· Leadership: Ability to provide effective leadership, supervision, direction, and accountability to employees.
· Fitness & Wellness Knowledge: Strong understanding of fitness, exercise, wellness, program development, and current industry practices.
· Capital Planning: Ability to evaluate equipment lifecycle needs, develop replacement schedules, research equipment, and prepare capital budget recommendations.
· Financial Management: Ability to develop, monitor, and evaluate operating and capital budgets and identify opportunities to improve financial performance.
· Customer Service: Commitment to providing exceptional service and creating a welcoming environment for members and the community.
· Communication: Strong verbal and written communication skills with staff, members, vendors, community partners, and City leadership.
· Problem Solving: Ability to evaluate operational challenges, make sound decisions, and implement effective solutions.
· Organization: Ability to manage multiple programs, projects, staff, schedules, budgets, and operational responsibilities.
· Collaboration: Ability to work effectively with other Department divisions, City departments, vendors, community organizations, and external partners.
· Accountability: Ability to take ownership of responsibilities, follow through on commitments, and effectively manage City resources.
· Innovation: Ability to identify emerging trends and develop innovative programs, services, and operational improvements.
Measures of Success
· Maintain a high-quality, safe, clean, and welcoming Fitness Division.
· Increase participation, membership utilization, and retention.
· Maintain strong financial performance and appropriate cost recovery.
· Develop and maintain accurate annual and long-term capital replacement plans.
· Successfully maintain established three-year cardiovascular and five-year strength equipment replacement cycles.
· Recruit, retain, develop, and effectively manage qualified Fitness Division staff.
· Deliver innovative and relevant fitness and wellness programs that meet community needs.
Working Conditions
Work is performed in office, fitness, recreation, facility, and event settings. Evening, weekend, holiday, and Supervisor on Duty assignments are required. Work may involve exposure to varying temperatures, humidity, noise, cleaning chemicals, and other conditions commonly associated with a recreation facility.
Physical Requirements
Ability to sit, stand, walk, reach, bend, stoop, kneel, climb, and move throughout a recreation facility for extended periods. Ability to operate standard office and fitness-related equipment. Ability to lift and/or move equipment and materials weighing up to 60 pounds. Must be able to see, speak, hear, and communicate effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Language and Mathematical Skills
Ability to read and comprehend simple instructions, short correspondences and memos. Ability to write simple correspondence. Ability to speak effectively before groups of diverse people. Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Ability to compute rates, ratios and percentages.
Work Environment
The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. Mental and Physical Demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to meet these demands.
Mental and Physical Demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to meet these demands.
Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.
In order to formally apply for this position please click the link below and fill out the online application through the City of Des Peres’s job portal:
https://www.desperesmo.org/FormCenter/Parks-and-Recreation-4/Des-Peres-Full-Time-Employment-Applicati-118
All questions concerning this position should be forwarded to:
Kathleen Beebe, HR Coordinator
Des Peres City Hall
12325 Manchester Road
Des Peres, Missouri 63131
Direct: 314-835-6107
Documents may also be delivered in person to City Hall if preferable. The position will remain open until filled.
The City of Des Peres is an Equal Opportunity Employer. It is the City’s policy that employees and applicants for employment have equal opportunity in employment action in accordance with federal, state, or local law. All decisions will be made without regard to race; color; religion; sex (including pregnancy, childbirth, and related medical conditions); sexual orientation; gender identity; age; national origin; ancestry; physical or mental disability or handicap; citizenship; marital or familial status; genetic information; stats as a victim of domestic violence; military or veteran status; lack of permanent mailing address or use of a shelter/social service provider; or any other protected classification. All employment decisions, including hiring, compensation, and benefits, leaves of absence, promotion, discipline, transfers, layoffs, recall, separations, and termination will comply with the Equal Employment Opportunity policy.
The City of Des Peres is proud to be an equal opportunity employer. We celebrate diversity and thrive on it for the benefit of our employees and our community, and we are committed to creating an inclusive environment for all employees that is free of harassment and discrimination of any kind. Come as you are – your differences are our strengths.
The City of Des Peres makes every effort to fully comply with the Americans with Disabilities Act. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. If you need assistance or an accommodation for the application, interview, or a particular testing process, please contact the ADA Coordinator at (314) 835-6111. The City of Des Peres is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions. The City of Des Peres participates in E-Verify.
Pay: $66,808.00 - $93,532.00 per year
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
