The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics. With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement. This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.
If you’re a clinically skilled CPO who enjoys leading teams while staying hands-on with patient care, this could be a great next step in your career. This role combines prosthetics-focused clinical practice with the opportunity to oversee multiple clinics and mentor a growing team. If you value in-person collaboration, know the realities of clinic operations, and are ready to make a meaningful impact in the Kalamazoo market, we’d love to connect.
Clinical Leadership
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Ensure timely, high-quality patient care and satisfaction.
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Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
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Ensure patients are matched with the best-fit specialists.
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Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
- Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
- Participate in direct patient care (up to 60%) as appropriate.
Talent & Culture
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Manage staffing plans and support recruitment in partnership with HR.
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Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
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Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
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Promote clinical excellence through mentorship, training, and adherence to best practices.
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Foster a unified, collaborative culture that supports employee engagement and growth.
Operational Excellence
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Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
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Align clinical and operational strategies with dyad partners and regional leadership.
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Manage resource planning, forecasting, and project delivery.
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Support strategic initiatives and partnerships within the market.
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Ensure compliance with healthcare regulations and organizational policies.
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Serve as a thought leader, bringing innovative ideas to improve care and operations.
Performance & Financial Oversight
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Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
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Monitor KPIs and financial performance across the group practice.
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Manage budgeting, forecasting, and financial reporting.
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Implement incentive models that reward productivity, quality, and engagement.
Market Leadership:
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Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
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Build and maintain relationships with local healthcare providers, stakeholders, and the community.
If Clinician:
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Required
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Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or
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A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
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A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
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In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
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Minimum of two to four years of supervisory experience
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Preferred
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Five years’ experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
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Two to four years 3rd party billing experience, preferred.
If Non-Clinician:
Minimum Qualifications
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High school education or equivalent
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Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
- Minimum of two to four years of supervisory experience
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Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Preferred Qualifications
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Bachelor’s Degree in Business Administration, Healthcare Administration or Allied Healthcare field
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Four years of experience managing a medical clinic or healthcare services facility.
