TITLE: Itinerant Receptionist (Serving Nelson Primary, Caldwell
Elementary, Collins Intermediate & Scottsboro Junior High)
REPORTS TO: Principal
FLSA STATUS: Non- Exempt
SALARY SCHEDULE: Receptionist
EVALUATION: State and/or Local Evaluation Protocol
JOB GOAL:
- To provide exceptional customer service by creating a welcoming and professional environment for all visitors, parents, staff, and students; to manage incoming communications effectively, and to perform clerical duties that support the efficient operation of the Scottsboro City Schools district office.
TERMS OF EMPLOYMENT:
- Salary and benefits shall be paid consistent with the system’s approved compensation plan.
- Length of the work year and hours of employment shall be those established by the system.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Two (2) years of secretarial or receptionist experience preferred.
- Bilingual Skills preferred (e.g. English/Spanish or other languages common in the school district)
- Must meet background clearance requirements as specified by Alabama statutes and State Board of Education regulations.
DUTIES AND RESPONSIBILITIES:
- Greet and assist visitors, parents, staff, and community members in a professional and welcoming manner.
- Receive incoming telephone calls and transfer to the proper person.
- Take messages for personnel who are away from their desks.
- Provide general information regarding school system policies, procedures, and departments.
- Manage front desk operations, ensuring a secure and organized reception area.
- Receive, sort, log, and distribute incoming mail and deliveries.
- Maintain visitor check-in procedures in accordance with district safety protocols.
- Assist with clerical duties such as data entry, filing, copying, and document preparation.
- Support Board of Education meetings and district events.
- Maintain and update records using district systems and Google Workspace (Docs, Sheets, Gmail, Calendar, Drive).
- Maintain confidentiality of sensitive information in accordance with school system policies and applicable laws.
- Model and maintain high ethical standards.
- Demonstrate initiative in the performance of assigned responsibilities.
- Participate successfully in the training programs offered to increase skill and proficiency related to the assignment.
- Participate in cross-training activities as required.
- Keep supervisor informed of potential problems or unusual events.
- Respond to inquiries and concerns in a timely manner
- Take leave time in accordance with Board policy and report all absences in a timely manner.
- Assume other reasonable and equitable job-related duties assigned.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
- Excellent interpersonal and customer service skills.
- Strong verbal and written communication skills.
- Considerable knowledge of the operations and functions of the school system.
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar, Drive).
- Ability to organize and maintain accurate records.
- Ability to learn district-specific software and communication systems
- Strong organizational skills and attention to detail
- Ability to multitask and manage time effectively in a busy office environment
- Professional demeanor and ability to handle sensitive situations with discretion
- Dependability, punctuality, and a collaborative team-oriented mindset
GENERAL PHYSICAL REQUIREMENTS:
- Must possess physical skills and stamina to perform job responsibilities.
- Must be able to operate office equipment.
- Standing, walking, sitting, reaching, bending, lifting up to ten (10) pounds is sometimes required.
This job description describes the general nature of the work performed by an employee assigned to this position. It is not intended to be an exhaustive list of all possible daily responsibilities. The Scottsboro City Schools Board of Education reserves the right to amend this job description as needed in accordance with 16-1-30 and any other applicable state law.
