This Isn’t Just a Front Desk Job; It’s a Critical Role in Patient Care, Practice Flow, and Helping People Feel Seen and Supported.
Whether a patient is calling for the first time or checking in for their next visit, you are the voice and presence that helps them feel welcomed, remembered, and supported.
At Dynamic Physical Therapy, that voice could be yours.
We are looking for a Part-Time Front Desk Receptionist who brings warmth, organization, enthusiasm, and strong communication to every patient interaction. Someone who does not just answer phones or schedule appointments, but helps create a calm, professional, and positive experience from the very first conversation.
This role is a great opportunity for someone with front desk, customer service, or healthcare experience, or for a student interested in physical therapy, healthcare, or patient care who wants hands-on experience inside a growing clinic.
Dynamic Physical Therapy recently opened its second clinic in the Sugarhouse area of Salt Lake City, close to Westminster University and the University of Utah. We are growing faster than expected and are looking for someone who wants to be part of that growth.
Why This Role Matters
You will be the first impression, and often the lasting one.
From the first phone call to check-in, check-out, scheduling, and follow-up, you will help patients feel guided, supported, and confident in their care. You will help the clinic run smoothly, help patients stay on track with their appointments, and support a team that is known for high-quality care, innovative techniques, and a strong team culture.
If you enjoy helping people, staying organized, communicating clearly, and being part of a mission-driven healthcare environment, this could be a great fit.
What You’ll Do
Patient Check-In, Check-Out, and Front Desk Support
- Welcome patients warmly and create a positive front desk experience
- Check patients in and out efficiently
- Help patients feel comfortable, informed, and cared for
- Keep the front desk organized and running smoothly
Scheduling and Patient Communication
- Schedule appointments and help manage the clinic calendar
- Answer phone calls and respond to patient questions with professionalism and empathy
- Follow up with patient leads by phone and email
- Help convert inquiries into scheduled evaluations and appointments
EMR, Data Entry, and Clinic Communication
- Enter and update patient information accurately in the EMR
- Support clean, organized, and accurate documentation
- Use Google Workspace and Slack to communicate with the team
- Help keep the clinical team informed throughout the day
Marketing and Clinic Growth Support
- Assist with light marketing or social media support as needed
- Help represent Dynamic Physical Therapy in a positive and professional way
- Support a growing clinic that is expanding quickly in the Sugarhouse community
You’re a Great Fit If You:
- Have front desk, receptionist, customer service, or healthcare experience
- Are interested in physical therapy, healthcare, or patient care
- Are a strong communicator by phone, email, and in person
- Are enthusiastic, empathetic, organized, and dependable
- Can manage multiple priorities while staying calm and professional
- Are comfortable learning EMR systems, Google Workspace, and Slack
- Enjoy helping people and being part of a collaborative team
- Want a role with the opportunity to grow as the clinic continues to grow
Medical front desk experience is preferred, but it is not required. We are willing to train the right person who brings the right attitude, communication skills, and desire to learn.
What’s In It for You
- Pay: $15.00 to $17.00 per hour
- Schedule: Part-time, 15 to 20 hours per week
- Current Needs: Tuesday and Friday mornings, plus Wednesday afternoons
- Future Growth: Opportunity for additional hours as the clinic grows
- 401(k) Matching
- Performance-Based Bonus Opportunities
- Flexible Schedule
- Employee Discounts
- Company Parties
- Free Food and Snacks
- Training and Development
- Opportunity for Advancement
- Supportive Team Culture
Why Join Dynamic Physical Therapy?
Dynamic Physical Therapy is a growing private practice known in the physical therapy community for high-quality care, innovative treatment techniques, and a team culture that values professional growth.
We are not looking for someone who wants to simply sit behind a desk. We are looking for someone who wants to be part of the patient experience, support the clinical team, and help a growing clinic continue to serve the Sugarhouse community with excellence.
This is a great opportunity to get in early at a growing clinic, gain meaningful healthcare experience, and build valuable skills in patient communication, scheduling, clinic operations, and lead conversion.
If you want a part-time role where your effort matters, your communication makes a difference, and your work supports real patient outcomes, we would love to meet you.
Apply today and let’s talk.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Application Question(s):
- How many years of front desk, receptionist, customer service, or healthcare experience do you have?
- Are you interested in physical therapy, healthcare, or patient care as a career path?
- Do you have experience using EMR systems, Google Workspace, or Slack?
- Do you have experience scheduling appointments or managing a calendar?
- Do you have experience following up with leads, inquiries, or customers by phone or email?
- Are you available Tuesday and Friday mornings and Wednesday afternoons?
- Are you willing to learn proven communication and lead conversion strategies to help patients schedule evaluations?
Work Location: In person
