Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group , as a Receptionist at our Flossmoor clinic. Here you will work alongside our Neurology team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
At UChicago Medicine, we have assembled a team of neurological experts who are highly skilled in evaluating and treating the most complex and challenging nervous system disorders – with and without surgery.
The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.
Essential Job Functions
- Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
- Schedule patient appointments and procedures according to established policies and procedures.
- Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
- Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
- Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
- Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
Performs other duties assigned
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Required Qualifications
- High school diploma or equivalent
- Minimum of two years’ experience in a medical office or hospital setting
- Familiarity with database entry and applications
- Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
- Considerable skill in communicating verbally, in determining priorities and in organizing work
- General working knowledge of PC
Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.
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Preferred Qualifications
Computerized appointment scheduling experience
Position Details
- Job Type/FTE: Full-Time 1.0 FTE
- Shift: Days - 8 am - 5 pm
- Work Location: Onsite - Flossmoor
- Unit/Department: Neurology
- CBA Code: Non-Union
