FULL-TIME POSITION
PATIENT CARE COORDINATOR - DENTAL OFFICE
JOB DESCRIPTION
- We are seeking a dedicated and skilled patient care coordinator to join our family dental practice located in Roseville, MN. The ideal candidate will play a crucial role in providing high-quality patient care. This position requires excellent communication skills, the ability to work effectively in a team-oriented environment, and a strong understanding of money management.
JOB RESPONSIBILITIES
- Present financing options and make necessary arrangements.
- File insurance claims.
- Follow-up on all outstanding insurance claims and pre-estimate requests.
- Prepare End-of-Day routine, when necessary, by reconciling production and collection, settling credit card accounts, and preparing bank deposits.
- Prepare End-of-Month report when necessary.
- Verify demographics and insurance information in the patient's chart is current and correct.
- Operate telephones to answer, screen and forward calls. Providing information, taking messages and scheduling appointments.
- Make sure office has X-rays from previous dentist when appropriate.
- Schedule appointments in consideration of production and capacity.
- Accept and record payments at the time of service.
- Answer inquiries and obtain information for general public, patients, visitors, and other interested parties.
- Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
GENERAL REQUIREMENTS
- Ability to project a positive, warm and professional image in-person and on the phone.
- Ability to articulate and able to demonstrate excellent communication skills.
- Detailed and service-oriented.
- Ability to multi-task, take initiative and anticipate needs of others.
- Flexibility, understand that your job duties vary based on day-to-day needs.
- Ability to work with a team, with humor, enthusiasm and professionalism.
EDUCATION & EXPERIENCE
- High school diploma or the equivalent required.
- Two years minimum office experience or the equivalent required.
- Preferred one year dental experience with Eaglesoft, Dentrix or a similar dental software.
WORK SCHEDULE
This is a full-time position: Monday 9:00am-5:15pm; Tuesday through Thursday 8:30am-4:45pm, Friday 8:30am-3:15pm.
SALARY & BENEFITS
- On the job training
- Full-time
- $20-$24 per hour, based on qualifications
- Paid major holidays
- Medical benefits plan
- Dental care discount
- Paid time off
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- What do you like best about working with patients?
Education:
- High school or equivalent (Required)
Experience:
- DENTAL office: 1 year (Preferred)
Ability to Commute:
- Roseville, MN 55113 (Required)
Work Location: In person
