About SterlingCMG
Sterling Commercial Management Group (SterlingCMG) is a full-service commercial real estate firm that is redefining property management. We combine asset stewardship, entrepreneurial leadership, and advanced technology to deliver best-in-class results for tenants, owners, and our team. Headquartered in Missoula, Montana, we are rapidly expanding our managed portfolio and seeking team members who want to grow with us.
Property management is ultimately a people business. Technology augments the human side of the business, but never replaces it. We don’t believe in managing buildings by spreadsheets and software alone. Instead, we build highly efficient systems — leveraging technology, automation, and AI-powered tools — that allow our managers to spend more time developing relationships with clients, tenants and vendors. As a result, our PMs oversee larger portfolios while driving strong financial performance. In return, our Property Managers share directly in the profitability of their portfolios. The better your properties perform, the more you earn.
The Opportunity
We are hiring a Commercial Property Manager to lead daily operations and long-term performance for a portfolio of commercial assets in the Missoula market. This position is ideal for a self-directed leader who:
- Enjoys solving problems and building relationships
- Is eager to adopt AI-powered tools to improve efficiency.
- Thrives on systems thinking and continuous process improvement.
- Values autonomy but collaborates well with teams.
- Wants to be rewarded directly for operational excellence.
Key Responsibilities
- Oversee daily operations of assigned commercial properties, ensuring smooth building operations, vendor performance, tenant satisfaction, and financial health.
- Serve as the primary point of contact for tenant relations, including onboarding, maintenance coordination, lease compliance, and issue resolution.
- Develop and implement property operating plans that balance asset preservation, operational efficiency, and tenant experience.
- Collaborate with Sterling’s leasing, maintenance, accounting, and construction teams to execute management plans.
- Prepare and oversee operating budgets, monthly reporting, variance analysis, and financial forecasting.
- Actively manage accounts receivable, rent collections, and lease administration.
- Negotiate vendor contracts, oversee service performance, and regularly evaluate competitive pricing.
- Identify and proactively address property-level risks related to safety, compliance, and liability.
- Manage capital improvement projects and renovations from inception to completion.
- Integrate AI-powered tools (e.g., ChatGPT, workflow automation, property software optimization) to reduce repetitive tasks and create scalable systems.
Candidate Profile: Who Thrives Here
Commercial Property Management Expertise:
- Minimum 3 years of experience managing commercial properties with full operational and financial responsibility.
Systems & AI Optimization:
- Eager to learn and adopt AI-powered tools (Claude, automation, data analysis) to streamline property management tasks.
- Thinks in systems and enjoys building processes that scale capacity and profitability.
Financial Leadership:
- Demonstrated ability to develop and manage budgets, analyze financial statements, reconcile expenses, and optimize NOI.
Interpersonal Excellence:
- Exceptional written and verbal communication, tenant relationship management, and vendor negotiation skills.
- Strong follow-through, responsiveness, and ownership mentality.
Technical Proficiency:
- AppFolio Property Management (preferred), Google Workspace (Docs, Sheets, Gmail, Calendar), Claude
Organized and Prioritized:
- Excellent time management, able to juggle multiple responsibilities across multiple properties.
Eligibility Requirements
- Valid Montana Property Manager, Real Estate Broker, or Salesperson license (or ability to obtain within 90 days of employment).
- Valid driver’s license and ability to travel locally as needed.
- Must pass a background screening.
- Authorized to work in the United States.
Compensation & Benefits
- Total Compensation: $65,000 - $95,000 DOE
- Performance-Based Pay: Additional bonus compensation directly linked to portfolio profitability (included in Total Compensation above)
- Paid Time Off: 23 days PTO annually, accruing immediately
- Paid Holidays: 8 days
- Health Insurance: PacificSource Bronze with HSA match
- Professional Development: $1,500 annual allowance + bonus opportunities through Sterling’s company book list reading program
- Equity Participation: Co-investment opportunities in Sterling-owned real estate after 1 year
- Flexible Scheduling: Core office hours with autonomy
How to Apply
To help us better understand your working style, please complete a free Myers-Briggs Type Indicator (MBTI) assessment at 16personalities.com. Attach your MBTI results along with your resume and cover letter.
Note: Applications without MBTI results will not be considered.
SterlingCMG is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Application Question(s):
- Do you currently hold a Montana Property Manager, Real Estate Salesperson, or Broker license?
- How many years of commercial property management experience do you have?
- Describe any experience you have using AI-powered tools (e.g. ChatGPT, workflow automation, or process documentation).
- On a scale of 1-5, rate your comfort level with learning and adopting new technology to improve work systems.
- Briefly describe a process you’ve improved or a system you’ve built that helped you or your team become more efficient.
- Please submit your Meyers Briggs results. A free version of the MBTI assessment can be found at www.16personalities.com.
Ability to Relocate:
- Missoula, MT: Relocate before starting work (Required)
Work Location: In person
