Do you want to make a difference in someone's life? Are you the kind of person who can work with individuals from varying backgrounds to move toward a common goal — the wellbeing of a client?
As a WCBH Care Coordinator, you'll work closely with our Clinical Team to provide care coordination and case management for a caseload of clients receiving community-based and in-office skills-based therapy. You'll assess client needs, coordinate care, and connect individuals with community resources, while supporting clinical processes associated with mental health treatment.
Essential Duties and Responsibilities:
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Help clients and families understand treatment options and make informed decisions through regular in-office and phone check-ins
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Work with the treatment team to facilitate coordination of care and information sharing
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Participate in developing and implementing treatment plans, case management, and other clinical documentation
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Promote effective use of clinical resources, community resources, and other social supports
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Assist clients in accessing resources, including sharing information and applying for benefits
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Coordinate and communicate internally and externally to ensure continuity of services
Education:
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Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, Human Services or related field is required with 2 years of experience preferred
Experience:
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2 years’ related experience
Required Skills:
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Excellent communication, problem-solving, time management, and organizational skills required.
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Must be flexible and demonstrate the ability to work with minimal supervision.
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Excellent computer skills and knowledge of Microsoft Office
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Ability to learn necessary computer and technical skills essential to the position and Agency needs.
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Ability to relate to staff, clients and community around a mental health system.
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Maintain skill competencies in customer service, quality improvement, compliance and safety.
Preferred Skills:
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Knowledge of and experience with electronic medical record system, preferred.
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Experience providing targeted case management services.
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Prior experience in a community mental health environment.
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Knowledge of evidence-based mental health treatments such as Dialectic Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), Enhanced Illness Management and Recovery, and Prolonged Exposure for PTSD.
Physical Requirements:
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Ability to access all Agency sites
Other:
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Ability to travel in connection with the job duties assigned
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Have and maintain a valid state driver’s license
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Have reliable transportation
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Have and maintain personal automobile insurance
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Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
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Understanding of the importance of confidentiality and the ability to maintain that confidence.
Be a part of our team.
West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off!
Ask us about remote/hybrid, full-time/part-time, or job-sharing.
We are committed to continuous improvement of our employees. We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters. CEUs are available for most in-service programs.
Loan Repayment Program: As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:
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Public Service Loan Forgiveness (PSLF)
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Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years
For over forty years, West Central Behavioral Health, a community mental health organization, has dedicated itself to"...promote, preserve and strengthen the mental health and quality of life in our community.” To accomplish this, West Central has assembled a team of talented professionals. Working together toward a common goal, our staff served nearly 2,700 children, adolescents and adults last year.
We are an Equal Opportunity Employer, Veteran- and Recovery-Friendly Workplace!
