Salary
$18-$21
Join the Huntington Hospitality Team!
Your Career Starts Here Let's Redefine Hospitality Together!
At Huntington, we're not just managing and developing world-class Marriott and Hilton branded hotelswe're shaping the future of hospitality. If you're passionate about guest experiences and eager to grow in a dynamic, fast-paced environment, your next adventure starts here.
Why Huntington?
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Career Growth: Learn from industry leaders and gain hands-on experience.
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Innovative Culture: Thrive in a team that values creativity, performance, and fresh ideas.
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Vibrant Team: Work alongside passionate professionals committed to excellence.
Position: Guest Experience Specialist
Reports To: Front Office Manager
What You'll Do:
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Be the friendly face of our hotel, greeting guests with warmth and professionalism.
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Efficiently manage room assignments and key distribution.
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Stay informed about hotel events, ensuring smooth guest experiences.
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Handle check-ins and check-outs seamlessly, creating memorable first and last impressions.
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Process payments and prepare accurate guest invoices.
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Keep the front desk organized, clean, and safe.
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Serve as the go-to expert for hotel amenities and local hotspots.
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Recommend top dining, entertainment, and shopping options nearby.
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Manage guest communications, including mail and messages, with discretion.
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Coordinate transportation arrangements like a pro.
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Respond calmly and effectively during emergencies.
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Answer calls promptly with a friendly, professional demeanor.
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Assist guests with in-room features for maximum comfort.
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Log and follow up on guest feedback to ensure satisfaction.
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Communicate guest needs to the right departments quickly and clearly.
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Resolve billing issues with attention to detail and accuracy.
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Handle transactions securely and with integrity.
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Master property management systems and tech tools to streamline operations.
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Promote current rates, offers, and hotel packages with enthusiasm.
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Conduct engaging tours of guestrooms and meeting spaces for prospective guests.
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Jump in wherever needed with a positive, can-do attitude.
What We're Looking For:
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High School diploma or equivalent required.
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Customer service experience with a talent for making people feel welcome.
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Previous hotel front desk experience is a plus but not required.
Key Skills for Success:
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Strong communication skills: read, write, and speak clearly and confidently.
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Flexible schedule: available for varied shifts as business demands.
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Hospitality mindset: anticipate guest needs and deliver personalized service.
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Professionalism: maintain a polished appearance and demeanor.
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Attention to detail: actively listen and focus on guest interactions.
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Ready to launch your hospitality career? Apply now and become part of the Huntington story!
Brand: Courtyard by Marriott
Address: 29505 Aguora Rd Agoura Hills, CA - 91301
Property Description: 128 - 29505 Aguora Rd, Agoura Hills, CA
Property Number: 128
