Primary Job Role
Design and analyze system generated reports. Works with the HR Department, Training department and executive management in order to provide the information they need.
Responsible for maintaining employee and manager self-service administration functionality. Makes sure that security protocols regarding information systems are in place and followed. Responsible for maintenance of system databases, security role setup and workflows.
Work closely with IT, Payroll and HR to resolve any systems and process related issues. Investigate and resolve system related issues providing first level support, communicate effectively with users to troubleshoot and address technical and process issues.
Facilitate change initiatives tied to HRIS systems to drive organizational effectiveness, talent development and growth for operations across the sites. Assist management in the rollout of relevant new policies, procedures, or programs, as needed.
Provide Project Management for key HRIS projects, as well as actively participate in project analysis activities utilizing the HR functional expertise.
Identify training needs of end users, provide necessary training. Conduct super users meetings (as needed), functional users meeting to identify and understand the functional changes and help technical team to accommodate the necessary system changes.
Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on HRIS activities.
Facilitate discovery meetings and system reviews with business partners by identifying and understanding current HR business processes, business requirements, and future state needs. Makes recommendations for new software and keeps up with changes in existing software.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
