Route 46 Nissan is looking for an Experienced Nissan Service Advisor/Writer. The right candidate should have a long history of Excellent Customer Service, as well as an Automotive Technician background.
Requirements:
- Minimum 2 years' experience as service advisor/writer.
- Invoicing and vehicle knowledge.
- CDK Experience strongly preferred.
- Bi-Lingual in Spanish a PLUS.
- Computer and organizational skills.
Responsibilities:
- Provide top tier customer experience to every customer from start to finish.
- Greet customers in a timely fashion and assess all needs and concerns.
- Verify owners' information (address and contact info) and any warranty or service contracts that they have.
- Provide accurate, thorough, and transparent explanations of required repairs and service recommendations.
- Keep customers informed on the status of their vehicle throughout the process.
- Maintain a clean and organized service area while adhering to dealership policies and procedures.
- Make sure paperwork is filled out properly and completely.
- Provide accurate and thorough estimates of repairs and maintenance needs of customers' vehicles.
- Ability to multitask, manage time effectively, and stay organized in a busy environment.
- Valid driver’s license with a clean driving record.
What we offer:
- Competitive pay: Base salary with performance-based commission and bonus structure.
- Discounts on Nissan vehicles, parts, and services, as well as other employee incentives.
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Totowa, NJ 07512 (Required)
Ability to Relocate:
- Totowa, NJ 07512: Relocate before starting work (Required)
Work Location: In person
