We are seeking a friendly and professional Scheduling Coordinator / Check-Out Administrator to join our team. This role is essential in ensuring a smooth patient experience from check-out to scheduling and financial coordination.
Responsibilities
- Manage provider schedules with attention to detail
- Coordinate, integrate, represent, and oversee patient treatment scheduling, financial explanation and transportation as needed
- Approve and adjust patient accounts following the practices financial policy
- End of Day Reports
- Quantify referral sources, treatment diagnosed, accepted, completed, and production compared to monthly goals
- Protect reserved blocks and maintain schedule accuracy
- Confirm appointments and proactively fill openings
- Coordinate treatment timing and patient readiness
- Schedule future appointments and continuing care
- Handle check-out processes, including reviewing treatment and treatment plans
- Collect payments
- Communicate clearly with patients regarding treatment plans and payments
- Coordinate with other team members to ensure efficient patient flow
- Maintain accurate patient records in practice management software
- Support the clinical team with day-to-day operations when/if necessary
Other Duties:
- Attend team meetings
- Adhere to practice safety regulations and personnel policies
- Perform any other duties assigned to enhance your value to the team
Qualifications
- Strong communication and customer service skills
- Proficient with computers and scheduling software
- Positive, team-oriented attitude and a willingness to learn
- Knowledge of dental terminology and Procedures
- Proficiency in Microsoft office/google workspace
- Knowledge of dental billing preferred
- Comfortable discussing finances with patients
- Strong organization and accountability
Preferred (Not Required)
- Dental X-ray license
- Prior dental office/administration experience
- Experience with OpenDental Software
Schedule
- Monday – Thursday: 7:30 AM – 5:30 PM
- Must be available to work at least two Fridays per month: 8:00 AM – 2:30 PM
Compensation
- Pay is competitive and based on experience
Why Join Our Team?
- Supportive and team-oriented work environment
- Opportunity to grow within a modern, expanding practice
- Work in a practice that values preventative care and innovative treatment solutions
How to Apply Please submit your resume and a brief introduction outlining your experience and why you would be a great fit for our team. We look forward to meeting you!
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Uniform allowance
Application Question(s):
- Why would you be a great fit for our team?
Work Location: In person
