Dr. Abdallah is a patient-centered dental provider located in Palatine, IL, offering comprehensive care for all ages. The practice provides both general and cosmetic dentistry in a modern, welcoming environment focused on comfort, education, and individualized treatment.
Using advanced dental technology and a skilled, compassionate team, the office delivers high-quality care while maintaining a strong focus on patient experience. With flexible scheduling, including extended and weekend hours, the practice is committed to convenience and accessibility.
Dr. Abdallah is currently seeking an experienced Dental Front Office Coordinator to join the team. This role involves managing patient communication, scheduling, billing, and insurance while supporting smooth daily operations in a fast-paced, high-quality dental setting.
Benefits for the Front Office Coordinator:
- Health insurance
- Employee dental work
- Simple IRA Plan (3% matching)
- Paid time off
- Paid holidays
- 1 hour lunch period
- Bonus structure
- CE credit reimbursement
- Uniform reimbursement
Schedule for the Front Office Coordinator:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 8:00 AM - 2:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 8:00 AM - 2:00 PM
- Saturday: 8:00 AM - 2:00 PM (x1 a month)
Responsibilities and Requirements of the Front Office Coordinator:
- Minimum of 2 years of dental front office experience required.
- Serve as the first point of contact by answering incoming phone calls and responding to emails and text messages in a timely and professional manner. Greet patients, manage check-in and check-out processes, and ensure a smooth, welcoming patient experience. Schedule, confirm, and adjust appointments to maintain an efficient and productive daily schedule.
- Verify dental insurance benefits and assist patients with insurance-related questions. Manage billing responsibilities, including processing mailed payments, collecting balances, handling deposits, and collecting payments at the time of service. Submit electronic insurance claims and follow up as needed to ensure timely processing.
- Complete end-of-day procedures, including posting transactions and balancing the schedule. Review treatment plans with patients and clearly communicate recommended care, financial options, and expectations.
- Actively participate in morning huddles by reviewing the daily schedule and production goals. Maintain an organized and clean reception and waiting area while supporting overall front office operations to ensure a positive patient experience.
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Dental receptionist: 2 years (Required)
Ability to Commute:
- Palatine, IL 60067 (Required)
Work Location: In person
