Description:
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.
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Picks up and delivers guest laundry to and from guest rooms in a timely, accurate manner.
- Maintains and posts hotel reader boards and public area signage.
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Cleans and polishes carts and other equipment used in the department.
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Retrieves and inputs data from a computer terminal in an accurate, error-free manner.
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Answers the Bell desk phone and provides information as needed.
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Reads and matches luggage tags, writes claim tickets and detaches portion to give to guest
In accordance with Illinois law, the compensation and benefits for this position are as follows:
Pay Range:
$17.00 – $17.00 per hour
Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.
Benefits
Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:
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Paid time off, including:
- Paid holidays
- Paid sick leave and/or paid leave
- Vacation time
- Medical, dental, and vision insurance
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Life and disability insurance
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Employee Assistance Program (EAP)
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Employee discounts (e.g., hotel stays, food & beverage, and partner programs)
Paid Leave
This position is eligible for paid leave benefits in accordance with applicable state and local laws.
The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.
Scheduling Expectations
Work schedules for this position are based on business needs and may vary, including:
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Evenings, weekends, and holidays
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Shifts based on occupancy levels, events, and seasonal demand
Schedules are communicated in advance in accordance with Company policy.
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws
Requirements:
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.
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Ability to understand and follow written and or verbal instructions.
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Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
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Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
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Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 100 lbs. continuously throughout shift.
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Ability to stand, walk and/or sit and continuously perform essential job functions.
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Sufficient manual dexterity in one hand to be able to load and unload luggage.
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Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
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Must have a valid drivers license and be able to drive a 14 passenger shuttle bus.
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business
and a hospitable service atmosphere must be projected at all times.
