Guest Services Coordinator (Part-Time)
Bella on the Bay | Excelsior, MN
Bella on the Bay, a boutique salon and spa in Excelsior, Minnesota, is seeking an experienced Part-Time Guest Services Coordinator to join our talented team.
As a Guest Services Coordinator, you are the first impression of Bella on the Bay. You’ll play an essential role in creating the welcoming, relaxing, and elevated experience our guests look forward to with every visit.
Key Responsibilities
- Greet guests warmly and provide exceptional customer service
- Check guests in and out efficiently and accurately
- Answer and manage multiple phone lines
- Schedule and confirm appointments
- Assist with social media management and communication
- Maintain the cleanliness and aesthetics of the salon and spa
- Complete opening and closing duties
- Support miscellaneous projects and tasks as assigned
Qualifications
The ideal candidate is friendly, professional, and thrives in a fast-paced environment. Candidates must have:
- Excellent customer service and interpersonal skills
- Strong multitasking and organizational abilities
- Comfort working in a busy, client-facing environment
- Strong computer skills and attention to detail
Preferred Qualifications
- Previous experience in a salon/spa environment
or
- Equivalent administrative or front desk experience that aligns with the responsibilities above
Schedule
This position has a set schedule:
Position 1
- Tuesdays: 3:30 PM - Close
- Wednesdays: 3:30 PM – Close
- Every other Saturday: 8:30 AM – Close
Position 2
- Thursdays: 8:30 AM – Close
- Fridays: 8:30 AM- Close
- Every other Saturday: 8:30 AM – Close
Flexibility to assist with covering additional shifts when needed is appreciated.
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person