Job Summary
You are the main contact for our independent metal building dealers. You help them use our ordering software, track current projects and answer pricing questions. Your goal is to make it easy for dealers to sell and build our products.
Responsibilities
- Assist dealers with onboarding processes, account setup, and ongoing account management tasks.
- Conduct thorough data entry and maintain accurate records of dealer transactions, compliance documentation, and communication logs using Microsoft Office tools.
- Collaborate with dealers to resolve client issues swiftly, providing clear communication and effective solutions.
- Stay informed about industry regulations and updates related to financial services to ensure all dealer activities meet current standards.
- Proven experience in customer service or client support roles.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook; technical proficiency is essential for data entry and documentation tasks.
- Demonstrated ability to handle sensitive information with confidentiality and integrity.
- Ability to work efficiently in a fast-paced setting while maintaining attention to detail and accuracy in typing and recordkeeping.
Pay: $13.00 - $29.50 per hour
Work Location: In person
