Job Overview
Your energetic approach will ensure smooth clinic operations, accurate documentation, and exceptional patient service. You will manage appointment scheduling, verify insurance coverage, facilitate billing procedures, and support the administrative needs of our healthcare providers. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining efficient clinic workflows. TWO YEARS EXPERIENCE PREFERRED, RESPONSIBILITIES INCLUDE ALL ASPECTS OF FINANCIAL AND TREATMENT COORDINATION FOR OUR PATIENTS. KNOWLEDGE OF DENTRIX DENTAL SOFTWARE A PLUS. HOURLY WAGE IS BASED ON EXPERIENCE. RESUME & REFERENCES REQUIRED.
Responsibilities
- Financial/Treatment Coordinator
- Core Insurance Responsibilities
- Verify patient dental insurance eligibility and benefits before appointments
Patient Financial Communication
- Provide treatment cost estimates based on insurance coverage
- Collect co-pays, deductibles, and outstanding balances at time of service
- Discuss financing options and payment plans when needed
- Educate patients on insurance policies and office financial policies
Administrative / Front Office Duties
- Schedule and confirm patient appointments efficiently
- Maintain accurate patient records and insurance details
- Answer phones and respond to patient inquiries regarding billing and insurance
- Review daily schedules for insurance readiness and pre-authorizations
- Manage insurance aging reports and accounts receivable (AR)
Compliance & Accuracy
- Ensure HIPAA compliance when handling patient information
- Stay updated on insurance policies, coding changes (CDT codes), and payer guidelines
- Audit claims for accuracy before submission to reduce errors
Team Collaboration
- Communicate with dentists and hygienists regarding treatment plans and insurance coverage
- Work with billing team or office manager to improve collections and reduce AR days
- Assist in training staff on insurance workflows and updates
- Explain coverage, limitations, deductibles, and estimated out-of-pocket costs to patients
- Obtain and review pre-authorizations for major procedures
- Accurately enter and update insurance information in practice management software
- Prepare and submit dental insurance claims (electronic and paper)
- Attach required documentation (x-rays, narratives, periodontal charts, etc.) to claims
- Track and follow up on outstanding claims and delayed payments
- Post insurance payments and adjustments to patient accounts
- Identify and resolve claim denials, rejections, and underpayments
- Coordinate benefits (COB) for patients with multiple insurance plans
Part Time, 2 days a week.
The team and doctor of Simonds Dental Group are seeking a Financial/Treatment Coordinator to join our practice. Candidates will be working with patients, team members and the doctors.
Experience:
- Dental Treatment and Financial Coordination 2 years preferred
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
Pay: $20.00 - $27.00 per hour
Work Location: In person
