Mokara Hotel & Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Overview: The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.
Responsibilities:
- Follow Forbes Standards when delivering customer service
- Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen
- Greets guests, providing information and directions as necessary
- Instructs guests where they may change and/or dress for treatments and amenities
- Maintain locker room in sanitary and safe condition to include shower areas, vanities and amenities
- Maintain all guest lounge and deck areas in neat and sanitary condition
- Assist with the maintenance and cleanliness of the Rooftop Café Outlet as necessary to ensure neat and clean conditions
- Ensure that guests are properly checked in and out of lockers as necessary
- Participates in periodic product inventory as directed
- Conducts tours of the spa and related facilities
Requirements:
- Must be able to communicate effectively in a professional business environment
- Ability to accurately and efficiently input information into computer systems
- Ability to prioritize, organize and follow up all responsibilities
- Ability to work a flexible schedule to include nights, weekends and holidays
- Ability to stand for an 8 hour shift
- Previous customer service experience
- Ability to lift, carry, push, pull 30 lbs
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to:
[email protected].
