Job Overview
Join our dynamic healthcare team as an Optometry Receptionist and Dispenser, where you will be the friendly face and efficient coordinator at the front desk of a busy optometry practice. In this vital role, you will manage patient appointments, handle insurance and medical records in compliance with HIPAA and state healthcare regulations, and assist with eyewear dispensing and fittings. Your energetic approach will ensure patients feel welcomed, cared for, and confident in their optical experience. This paid position offers an exciting opportunity to develop your skills in optometry, medical terminology, and retail sales within a supportive environment dedicated to exceptional patient care.
Responsibilities
- Greet patients warmly, verify their information, and schedule appointments efficiently using EMR/EHR systems.
- Manage patient check-in/check-out processes while ensuring compliance with HIPAA and clinical confidentiality policies.
- Assist patients with eyewear selections, including spectacle lens dispensing, frame adjustments, and fittings to ensure optimal comfort and style.
- Operate POS systems and cash registers accurately for billing, retail sales, and payment processing.
- Support the optical laboratory by preparing prescriptions, performing basic lab tasks, and ensuring quality standards are met.
- Maintain detailed records of vital signs, medical history, and clinical notes related to ophthalmology services.
- Educate patients on health regulation policies related to eye care, pediatrics, senior care, and anatomy knowledge to promote informed decisions.
Skills
- Strong understanding of ophthalmology principles, optics, physiology, and anatomy relevant to eye health.
- Proficiency in EMR/EHR software, POS systems, and laboratory equipment used in optical dispensing.
- Excellent customer service skills with the ability to communicate complex medical terminology clearly and compassionately.
- Knowledge of HIPAA regulations, clinical confidentiality policies, and state healthcare regulations to ensure compliance at all times.
- Experience in spectacle lens dispensing, eyewear fittings, frame adjustments, and optical laboratory procedures.
- Ability to perform basic math calculations for retail math transactions and dosage measurements related to eye care treatments.
- Familiarity with medical coding related to ophthalmology services and vital signs monitoring.
- Retail sales experience with a focus on eyewear products combined with strong interpersonal skills for engaging customers effectively.
- Aseptic technique knowledge for maintaining a sterile environment during certain procedures or equipment handling.
This role is ideal for motivated individuals eager to grow their career in optometry support services while making a positive impact on patients’ vision health!
Pay: $17.00 - $29.90 per hour
Work Location: In person
