Summary/Objective:
Automotive Technician A is a master/senior technician that is an expert in all systems, leadership, and customer interaction. Highly proficient in diagnosing and repairing the most complex mechanical, electrical, and electronic systems.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Highly proficient in diagnosing, repairing, and troubleshooting all major vehicle systems, including hybrid and electrical vehicles.
- Expert use of all diagnostic and repair tools and equipment.
- Comprehensive knowledge of the latest automotive technologies.
- Leadership abilities, capable of mentoring other technicians and providing expert advice to service advisors.
- Excellent customer communication skills, able to explain technical issues in a way that customers can understand.
- Maintains dealership records that are legible and accurate that reflect the work performed.
- Tests the functionality of parts and systems
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Helps keep repair shop clean and organized.
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Keeps a professional appearance.
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Adheres to all company policy and procedures.
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Leading teams and supervising the work of lower-level technicians (i.e. serves as Journey Worker supporting the GRAP apprenticeships)
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May perform duties as a Shop Foreman when needed.
Skills & Qualifications:
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More than 5 years of experience with advanced certifications or manufacture specific training.
- Able to anticipate and understand customers’ needs and provide viable solutions.
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Excellent customer service, interpersonal and communication expertise.
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Ability to work as a team and independently.
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Valid Driver’s License
Education and Experience:
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HS diploma or GED equivalent.
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Degree in Automotive repair or minimum of one to three years of progressive experience.
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Willing to obtain on the job training and certifications as needed.
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At least 4 years of Automotive Apprenticeship experience preferred.
BENEFITS:
Offered based on eligibility:
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401(k) with employer match
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Medical, dental, and vision insurance
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Voluntary life insurance
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Paid time off
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Employee and gas discounts
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On-the-job training
