Job Summary
We are seeking a dedicated and knowledgeable Dental Insurance Expert to join our dynamic healthcare team. In this role, you will be the primary point of contact for dental insurance inquiries, claims processing, and benefit explanations. Your expertise will ensure accurate billing, effective communication with insurance providers, and exceptional service to our patients. This position offers an exciting opportunity to leverage your medical coding skills and healthcare claims management experience while supporting patients through their dental care journey. Your proactive approach and attention to detail will help streamline insurance processes and enhance patient satisfaction.
Duties
- Review and interpret dental insurance policies, including DRG (Diagnosis-Related Group), CPT (Current Procedural Terminology) coding, ICD-9, ICD-10, and ICD coding to ensure accurate billing and claims submission
- Process medical collections efficiently by following up on unpaid or denied claims, resolving discrepancies, and ensuring timely reimbursements
- Utilize billing software, EMR (Electronic Medical Records), and EHR (Electronic Health Records) systems to manage patient records, claims data, and billing information accurately
- Communicate effectively with insurance companies to verify coverage details, clarify benefits, and resolve claim issues
- Assist patients with understanding their dental insurance benefits and guide them through the claims process with excellent customer service skills
- Maintain comprehensive medical records and ensure compliance with healthcare claims management standards
- Stay updated on healthcare regulations, insurance policies, and coding changes to ensure ongoing compliance and accuracy
Skills
- Strong knowledge of healthcare claims management processes including DRG, CPT coding, ICD-9, ICD-10, ICD coding, and medical billing procedures
- Proficiency in Microsoft Office applications such as Word and Excel for documentation and reporting purposes
- Experience using billing software along with EMR/EHR systems for managing medical records and processing claims
- Excellent customer service skills with the ability to communicate complex insurance information clearly and professionally
- In-depth understanding of health insurance policies, medical terminology, and medical records management
- Ability to navigate healthcare claims procedures efficiently while maintaining attention to detail
- Prior experience in medical office environments or healthcare settings is highly preferred
Join us in delivering outstanding support for dental patients by ensuring smooth insurance processes! Your expertise will be vital in helping patients access the care they need while maintaining compliance with industry standards. We value energetic professionals who are eager to make a difference every day!
Pay: $20.00 - $25.00 per hour
Work Location: In person
