We are looking to immediately hire an experienced Senior IT Support Technician to help with our growing managed IT services client base in West Tennessee. We serve as an outsourced IT department for small businesses and a successful candidate will work with clients and fellow teammates to resolve and prevent issues for our clients.
A successful candidate will be able demonstrate a high level of understanding of server domains, desktop computers, LAN, WAN, VPN, firewalls, backups, Office 365, and more.
They must also be able to demonstrate a strong desire to serve others and be able to communicate well with others, including our clients.
Responsibilities for the Senior IT Support Technician Include:
- Onsite, remote and telephone support services for business clients
- Server maintenance and repair
- Backup management and monitoring
- Wireless network support
- Network printer support
- Corporate email support
- Productivity software support
Work Schedule
- Monday – Friday
- 8:00 a.m. to 5:00 p.m.
Compensation
Depending on the skill/experience level of the successful candidate.
Benefits:
- Professional Development
- Paid Vacations
- Paid Holidays
- Health Insurance - Blue Cross / Blue Shield
- Dental and Vision
- Retirement Plan
Successful candidates must meet the following requirements:
- This is an onsite position for an experienced technician.
- Current A+ and/or Microsoft Certifications are desired.
- Must have great communications and technical skills.
- Must be committed to a high level of professionalism and to providing top-notch customer service.
- Must have solid references.
- Must have a valid driver’s license, reliable transportation, and a clean driving record.
- Must pass a background check, driving record test, and drug test.
About Tencom Services, Inc.
Tencom is a Rapidly Growing, Founder-Led, Managed IT Services company based in Dyersburg, TN (additional office in Jackson, TN) with a client base spread across Tennessee and the Southeast.
If you are interested in a rewarding career in IT, while being able to continue to live in a small-town atmosphere, with a company that appreciates and rewards its team, apply with Tencom today.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have a clean driving record and reliable transportation?
Experience:
- IT support: 4 years (Required)
Shift availability:
Ability to Commute:
Ability to Relocate:
- Dyersburg, TN: Relocate before starting work (Required)
Work Location: In person
