Please take care to carefully review areas in blue for specifics on this role.
Direct Support Professionals (DSPs) provide compassionate support and supervision to individuals with developmental, mental health, or physical disabilities. DSPs play a vital role in helping individuals live safely, build independence, and achieve their personal goals while promoting dignity and respect.
A great DSP:
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Has a passion for helping others.
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Is flexible, dependable, and adaptable.
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Displays the qualities of the company's core values, including Service Excellence, Person-Centered Care, Nurturing Relationships, Ownership, Value in Every Voice, and Authenticity.
This position provides one-on-one support to an adult with disabilities who is primarily non-verbal and benefits from a structured, consistent environment. The individual enjoys community outings, daily routines, and spending time with familiar staff.
This is an active, hands-on role that requires staff to remain engaged throughout the shift. Candidates should enjoy being on the move, participating in community activities, encouraging independence, and providing consistent supervision both in the home and in the community.
The individual has significant behavioral support needs and may exhibit physically aggressive behaviors during periods of frustration or dysregulation. Successful staff remain calm under pressure, utilize positive behavior support and crisis intervention techniques, and respond professionally while maintaining the safety of everyone involved. Previous experience supporting individuals with challenging behaviors is essential.
The ideal candidate is confident, patient, observant, and proactive. They communicate effectively, recognize behavioral triggers, follow individualized support plans, and provide consistent structure that promotes success while treating the individual with dignity and respect.
Direct Support Professionals build meaningful relationships while making a positive impact every day. They experience new activities alongside the individuals they support, celebrate successes both big and small, and go home knowing they made a real difference in someone's life.
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Establish and maintain positive community relationships and friendships.
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Assist with daily living activities including household tasks, meal preparation, eating, personal care, leisure activities, health and safety, money management, and behavior support.
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Implement individualized behavior support strategies and respond appropriately during behavioral incidents.
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Administer medications according to company policy.
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Provide safe transportation to appointments and community activities.
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Complete accurate documentation of services and events using an electronic documentation system.
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Maintain a safe, structured, and supportive environment while encouraging independence.
Applicants must:
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Be at least 18 years of age.
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Have a high school diploma or equivalent preferred.
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Have at least one year of direct support or related experience working with individuals with disabilities or behavioral support needs.
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Possess a valid driver's license, access to an insured vehicle, and an acceptable driving record.
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Successfully pass a Minnesota DHS background study.
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Possess basic computer skills.
We are specifically seeking an experienced DSP who:
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Has previous experience supporting individuals with high behavioral needs, including physical aggression.
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Is comfortable using positive behavior support strategies and crisis intervention techniques.
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Is confident working with individuals who are primarily non-verbal and communicates effectively using individualized communication methods.
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Enjoys an active role that includes frequent community outings, walking, and staying engaged throughout the shift.
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Can remain calm, patient, and professional during challenging situations.
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Demonstrates strong judgment, sound decision-making, and excellent problem-solving skills.
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Maintains professional boundaries while building trusting, respectful relationships.
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Is reliable, consistent, and committed to providing high-quality, person-centered support.
The Direct Support Professional is subject to flexible scheduling, including mornings, evenings, weekends, overnights, split shifts, and holiday coverage based on program needs. Staff may also be asked to provide coverage at other locations.
This position regularly involves community-based work in a variety of indoor and outdoor environments. The role requires frequent standing, walking, bending, lifting, reaching, and other physical activity throughout the shift.
The Direct Support Professional regularly interacts with individuals, family members, guardians, professionals, and members of the public, including those who may be emotionally distressed or upset. Staff should expect to work with individuals who may display challenging behaviors, including the potential for physical aggression, and must be able to respond appropriately using approved training and intervention techniques while maintaining a safe environment. The position may also involve exposure to infectious diseases, odors, dust, and other environmental conditions common in residential settings.
Synova Group offers a competitive salary and a full list of benefits, including PTO, paid holidays, health, dental, life insurance, and disability insurance. Paid training is conducted in our Brooklyn Park office and is led by Synova Group employees.
You will work in an environment that makes you feel proud of what you do and work with others who have a strong desire to support individuals with disabilities. Synova Group focuses on person-centered planning to provide the best care to our individuals.
Synova Group provides many growth opportunities for those looking to advance their career and places value on internal promotion!
This position reports to the House Supervisor. The position is classified as non-exempt.
Synova Group is an Equal Opportunity and E-Verify Employer.
