Job Summary:
To work within the framework of a quality food and beverage service team. To provide guests with high quality, consistent liquor, non-alcoholic products and food; served in a personable, courteous and professional manner. Manage beverage costs, waste and inventory.
General Duties and Responsibilities:
- Celebrate community by connecting with guests and fostering kindness.
- Craft every detail with care, honoring quality and tradition.
- Create timeless experiences that make each visit memorable.
- Attend all scheduled staff meetings and supplemental training sessions, being attentive and taking notes when appropriate.
- Arrive to work on time and consistently follow shift schedule.
- Be familiar with and follow all safety protocol including emergency, COVID, health department/food safety, and alcohol awareness.
- Maintain a positive work atmosphere by acting and communicating in a manner that promotes harmony with guests, co-workers, and management.
- Perform additional duties as requested by management.
Specific Duties and Responsibilities:
- Thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest service.
- Sale of food is an important component of the job - be familiar with all menus and always ask guests if they want a food purchase with all drink orders.
- Performs daily, weekly, and monthly inventory of all bar beverages as required by management.
- Properly follows all opening and closing procedures to ensure proper service for patrons.
- Follows all food handling and safety standards.
- Aware of all local liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
- Must have completed a TIPS course.
- Valid Food Handlers certificate at all times.
- Must have completed County & State Liquor training.
- Know all spirited beverages, beers and wines by the glass, on tap, and by the bottle. Be familiar with elements of the wine list and be able to discuss regions, styles, and varieties of wines offered.
- Know how to properly make and serve all soft drinks, coffee and tea.
- Know all drink recipes including garnish, glassware to be used and specific service, and consistently use these recipes during production.
- Alert management to any problems within the bar area, including but not limited to stocking, storage and delivery of product, and suggest solutions to such problems, as applicable.
- Accurately pour alcohol to ensure the restaurant maintains proper drink costs.
- Maintain cleanliness of the bar area by following proper daily, weekly, and monthly cleaning duties as needed. Ensure standards are met behind and in front of the bar.
Essential Duties and Responsibilities:
- A team player with a positive attitude.
- Quick and flexible learner.
- Attention to detail.
- Communication and collaboration skills
- Flexibility and willingness to adapt to changes.
- Driven and self-motivated.
- Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
- Support the team on all integrations and proposals.
- Strong attention to detail and problem-solving ability.
- Implement quality assurance standards and provide accurate feedback.
- Patience and the ability to maintain a professional demeanor.
- Performs other related duties as assigned.
- Follow all safety and state guidelines for preventing transmission of Covid-19 and other illnesses.
Education and Experience:
- At least two years related experience preferred.
- TIPS card certification
