JN Group Inc. is now hiring for an Intermediate or higher Level Service Technician at our Jaguar Land Rover Location.
Founded in 1961, JN Group has been in business for over fifty years, and represents eleven world-class automotive brands ranging from daily needs, to the ultimate in luxury and performance. Our Automotive team members represent: Chevrolet, Hyundai, Audi, Jaguar / Land Rover, Porsche, Genesis and Lincoln (Ford) and a range of Exotics (Ferrari, Lamborghini, Bentley, Maserati and Alfa Romeo). For all of these brands other than Chevrolet, Hyundai and Genesis, we are the exclusive dealer for Oahu, and for most the exclusive dealer for the State.
We are a family-owned, values-based organization, and understand the important role technician’s play within our organization, for our customers, and for the brands we represent. As a result, we have recently launched our Technician Health Care Package (see below). Many of our technicians have been with us for years, and have increased their experience and compensation by regularly participating in factory-sponsored training.
We are committed to delivering excellent customer service, upholding our values, and building lasting relationships with our guests every single day.
We are experiencing continued growth, and are looking for motivated individuals who share our core values of STRIVE: Shine, Thrill, Relate, Initiate, Voice, Engage.
If you live on Oahu or are planning to visit, we welcome you to visit with us to meet our Team and experience our world-class sales and service facilities. Depending on experience and brand, we will consider you for hire if you are not currently residing in Hawaii. We will also, depending on experience and references, reimburse you for moving expenses which may be covered in part by a signing bonus (see below).
Benefits:
- Technician Health Care Package: Zero-cost health and dental plan for the individual employee, and company paid 100% towards the cost of dependents. Automotive and Powersports Technicians are the only category of employees in our company that receives this benefit.
- Depending on experience, our signing bonus can be up to $12,000. Details to be provided during interview.
- 401k with competitive company match.
- Excellent work environment, facilities and Team culture.
- Convenient locations.
- Participation in factory-sponsored training, depending on experience level and brand.
- Competitive employee prices on vehicle purchases for brands we represent, and Pacific Harley Davidson apparel and accessories.
- Advancement opportunity based on performance, initiative and availability of positions.
- Company Profit Sharing.
Job Roles and Responsibilities:
- Inspect, diagnose and repair vehicles.
- Create a work order and perform repairs after receiving the customer’s approval of the repair order.
- Maintain and grow customer satisfaction.
- Meet productivity and efficiency goals.
- Maintaining and exceeding minimum shop production standards.
- Ensuring work is completed accurately and done safely.
- Performs other duties and tasks as assigned or required.
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Communicate with parts department to obtain needed parts.
- Save and tag parts if the job is under warranty or if requested by the customer.
- Examine the vehicle to determine if additional safety or service work is required.
- Advise Service Consultant immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
- Properly document work performed.
- Road-test vehicles when required or refer to the test-technician, keeping in mind those customers’ vehicles cannot be used for personal errands.
- Attend factory-sponsored training classes and complete web-based training as required by the manufacturer.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ vehicles are kept clean.
- Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.
- Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
- Road-test vehicles to quality-check work performed.
- Maintain a high degree of courtesy.
EDUCATION and/or EXPERIENCE:
- Must have a High school diploma or general education degree (GED) equivalent. Mechanical aptitude is required.
- Must have knowledge of different engines, components, and systems.
- Must have experience in manual dexterity, able to operate, understand and is comfortable with a wide variety of hand tools and equipment.
- Foreign Make and Model experience, helpful.
- ASE Certification a plus.
- Possession of a valid and current Safety Inspector’s License, a plus.
- Must have a current driver’s license and an acceptable motor vehicle abstract.
The successful candidate will learn all the relevant details about the above listed job requirements and duties, and benefits provided during the interview and employment process. Your hire will also be subject to our standard screening processes.
Compensation range is based on qualifications.
Job Type: Full-time
Pay: $20.00 - $40.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Experience:
- Service Technician: 2 years (Preferred)
Ability to Relocate:
- Honolulu, HI 96813: Relocate before starting work (Required)
Work Location: In person
