Company Overview
Peppino's Downtown Sports Lounge has been a beloved fixture in Grand Rapids for over a decade. Known for its family-friendly atmosphere, extensive sports coverage on more than 70 TVs, and classic pasta recipes passed down through generations, we provide a lively and welcoming environment for locals and visitors alike.
Job Overview
We are seeking energetic and detail-oriented High Volume Servers and Bartenders to join our dynamic team. In this role, you will deliver exceptional customer service in a fast-paced, high-energy setting, ensuring guests enjoy a memorable experience whether they’re catching a game or celebrating special occasions. Your expertise in beverage service, food handling, and efficient order processing will be key to our success.
Duties
- Take and deliver food and beverage orders accurately and efficiently during busy service periods
- Prepare and serve a variety of drinks, including cocktails, craft beers, wines, and specialty beverages, following established recipes and presentation standards
- Use POS systems to process transactions swiftly and accurately
- Maintain cleanliness and organization of the bar area, adhering to food safety and sanitation standards
- Engage with guests in a friendly manner to enhance their experience and promote sales opportunities
- Restock bar supplies, garnishes, glassware, and beverages as needed to ensure smooth operation during peak hours
- Assist with food service duties during high-volume periods or special events like banquets or catering functions
Requirements
- Proven experience in high-volume restaurant or bar environments, especially in fine dining or nightclub settings
- Strong knowledge of POS systems including Aloha POS and Micros POS
- Demonstrated skills in mixology, beverage recipe development, wine knowledge, and spirits expertise
- Excellent customer service skills with the ability to manage multiple tables or bar stations simultaneously
- Ability to handle cash transactions accurately while processing payments efficiently
- Familiarity with food safety protocols, food handling procedures, and basic math for order accuracy
- Experience with catering events or banquet service is a plus
- Must possess strong time management skills to prioritize tasks effectively during busy shifts
Join us at Peppino's Downtown Sports Lounge where your enthusiasm for hospitality meets the excitement of sports! We’re committed to creating an energetic environment that celebrates teamwork, quick thinking, and exceptional service. All positions are paid roles that offer opportunities for growth within our vibrant hospitality team.
Pay: $25.00 - $30.53 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person