Position Summary
Vista Taos is looking for a caring and client-focused Case Manager Certified Peer Support Worker (CPSW) to help individuals facing substance use and mental health issues. As a Case Manager, you will play a vital role in providing support, guidance, and encouragement to clients in our various programs, ensuring their safety, well-being, and progress toward recovery. This role emphasizes building trust, removing obstacles to care, and connecting individuals with resources and life skills needed for success in the community.
Key Responsibilities
Screening & Intake Support
- Complete phone screenings and document responses accurately
- Assist the admissions coordinator in evaluating client suitability
- Participate in daily morning meetings and handle calls professionally
- Coordinate client orientation upon admission, including inventory of belongings and photo uploads
- Ensure correct completion and filing of Consent to Release Information forms
Case Management in Residential Programs
- Encourage family involvement in recovery planning and community resources
- Conduct discharge/aftercare planning with at least two client sessions
- Link clients to outpatient treatment, medical care, housing, and other supports
- Maintain post-discharge follow-up using face-to-face, phone, or online contact
- Connect clients with federal, state, and local assistance programs (e.g., Medicaid, TANF, housing)
- Provide transportation coordination and emergency care decisions as needed
- Facilitate and document treatment planning in collaboration with the clinical team
- Provide and support educational and resource-based group sessions
- Coordinate guest speakers and create documentation/screening forms as needed
Team & Program Support
- Participate in Community Group and group education sessions as scheduled
- Provide backup for group, case management, orientation, and discharge planning as needed
- Act as a liaison with external agencies, including legal, healthcare, education, and housing
- Collaboration with the Clinical Director on quality improvement initiatives
Position Requirements
- Must be at least 18 years of age
- Must meet one of the following education and experience combinations:
- Bachelor’s degree in a human services field from an accredited university and one year of experience working with the target population
- Associate’s degree and two years of experience working with the target population
- Associate’s degree in an approved behavioral health coaching curriculum (no experience required)
- High school diploma or General Educational Development (GED) certificate and three years of experience working with the target population
- Certification as a Certified Peer Support Worker (CPSW) or Certified Family Support Worker (CFSW)
Additional Certified Peer Support Worker (CPSW) Requirements:
- Must be self-identified as a current or former consumer of mental health or substance use services
- Must have at least three years of personal recovery from mental health or substance use challenges
- Must hold current certification as a Certified Peer Support Worker (CPSW)
Other Requirements:
- Valid New Mexico driver’s license, reliable transportation, and active auto insurance
- Strong interpersonal, communication, and organizational skills
- Ability to maintain professional boundaries and uphold client confidentiality
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
