Under the general supervision of the Pathology Supervisor and in accordance with established policies and procedures, this role performs a variety of duties to ensure the centralized receipt, recording, and distribution of laboratory specimens.
The position supports the reporting process by assisting in recording, verifying, and communicating test results, while maintaining detailed records. Responsibilities include logging specimens into department computer systems, managing laboratory communications, and responding to general inquiries and issues. Problems are resolved within scope or escalated with appropriate background information.
All employees are expected to model Brown University Health’s core values:
- Compassion
- Accountability
- Respect
- Excellence
Employees are also expected to demonstrate key success factors:
- Instill Trust and Value Differences
- Patient & Community Focus
- Collaboration
Receive, label, and process specimens across various clinical laboratories
Maintain accurate logs, worksheets, and data entry in department systems
Organize and distribute computer-generated reports and billing data
Identify specimens requiring special handling in collaboration with technologists
Communicate specimen requirements and ensure proper routing to appropriate labs
Contact patient care units or physician offices to:
- Clarify testing requests
- Request redraws when necessary
- Prioritize testing when specimen volume is limited
Answer central laboratory phone line and respond to:
- Test status inquiries
- Specimen questions
- General lab procedure information
Track and help resolve laboratory-related issues or concerns
Communicate critical or status test results to appropriate units or physicians
Enter and maintain laboratory data and records in system databases
Assist in verifying and reviewing test results for accuracy
Identify discrepancies and escalate issues to supervisors or technologists
Perform clerical tasks, including:
- Maintaining detailed records
- Coding outpatient billing forms
- Verifying physician information for report distribution
Strong organizational and clerical skills
Basic computer and data entry proficiency
Analytical skills for reviewing and verifying test results
Effective communication and interpersonal skills to work with:
- Physicians
- Nurses
- Laboratory staff
- External partners
- One (1) year of relevant experience in a similar role
OR
- One (1) year of on-the-job training at Rhode Island Hospital
- Exposure to odors, chemicals, and infectious materials when handling specimens
- Adherence to safety protocols minimizes risk
$20.25-$21.13
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Every Monday rotating weekends and holidays
Night
No
International Brotherhood Teamsters
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
