Objective:
An Assistant Team Leader is the third level of leadership at Chick-fil-A Langhorne. An Assistant Team Leader candidate is identified by performing with excellence and consistency, as well as exhibiting “soft” leadership skills. The Assistant Leader position is heavily task oriented (e.g. training, opening & closing assigned stations, positioning team members, executing breaks as per Team Leaders shift plan), but they still function operationally as a leader in a team member position. They are also expected to implement/enforce the Team Leaders game plan & are capable of proficiently running the shift for small amounts of time. They are dedicated to training & developing others. They, also, must have a strong awareness of Chick-fil-A systems, policies and procedures.
Skills & Preferred Qualifications:
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Outstanding customer service skills
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Ability to multi-task & remain organized
- Strong attention to detail
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Prior leadership experience (required)
- Strong verbal and written communication skills
- Ability to adapt quickly to different scenarios
Summary of Expectations:
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Train new team members
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Open or close assigned stations as required
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Assist team members during break times
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Execute and support the Team Leader’s shift plan
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Serve as a role model for the team, aligning with the company’s Vision, Mission, and Core Values
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Prioritize food safety and ensure adherence to established procedures
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Provide coaching and constructive feedback to team members based on Pathway training modules
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Address and resolve guest complaints
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Act as a responsible steward of resources and equipment
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Contribute to achieving team business goals set by the Owner/Operator
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Attend regular Assistant Leader meetings
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Conduct team member performance evaluations every six months
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Oversee cash management tasks and responsibilities
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Other duties as assigned
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $18.00 - $20.00 / hour
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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401(k)
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401(k) matching
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Profit sharing
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Paid training
Job Type: fulltime
Schedule:
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8 hour shift
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Weekend availability
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Holidays
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Day shift
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Night shift
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Overtime
Education: No education required
Work location: On-site
