Team Sales Account Associate
Williams Athletics is a family-owned and operated business serving teams, schools, businesses, and organizations throughout North Florida. We specialize in custom uniforms, team apparel, fanwear stores, sports equipment, embroidery, screen printing, and heat press production.
We are looking for a motivated, friendly, and detail-oriented Team Sales Account Associate to help grow and support our team, school, and business accounts. This person will work directly with coaches, athletic directors, business owners, teachers, parents, and customers to understand their needs, recommend the right products, prepare orders, and help ensure every customer has a great experience from start to finish.
This role is a great fit for someone who enjoys working with people, loves sports or custom apparel, and can stay organized in a fast-paced environment.
Responsibilities
- Provide excellent customer service to teams, schools, businesses, and walk-in customers
- Meet with coaches, owners, teachers, and customers to understand their specific needs
- Help customers choose uniforms, apparel, equipment, spirit wear, and custom products
- Answer product questions and explain available options clearly
- Assist with quotes, order details, online stores, and customer follow-up
- Build strong, long-term relationships with customers
- Proactively reach out to customers and help drive new sales opportunities
- Work toward monthly, quarterly, and yearly sales goals
- Cross-sell and suggest additional products when appropriate
- Stay knowledgeable about brands, product options, decoration methods, and order timelines
- Communicate clearly with internal team members to help keep orders moving correctly
- Help maintain organized, clean, and presentable sales and display areas
- Assist with inventory procedures and product organization as needed
- Handle customer concerns or issues in a professional and timely manner
- Suggest ideas to improve sales, customer experience, marketing, or store layout
Ideal Candidate
The right person for this position is someone who is positive, dependable, and comfortable talking with customers. They should be able to think quickly, solve problems, and take initiative without needing constant direction.
We are looking for someone who:
- Has strong communication and people skills
- Enjoys building relationships with customers
- Is friendly, energetic, and professional
- Can stay calm and focused under pressure
- Pays close attention to details
- Is comfortable learning new products, brands, and systems
- Has a genuine interest in sports, apparel, customization, or production
- Understands the importance of being on time, accurate, and organized
- Is willing to go the extra mile to help customers and drive sales
Skills and Qualifications
- Previous experience in sales, customer service, retail, account management, or a similar role preferred
- Basic understanding of sales and customer service practices
- Strong verbal and written communication skills
- Basic math skills for quotes, pricing, and order review
- Comfortable using Microsoft Office, email, and computer systems
- Ability to learn product details, order processes, and customer needs
- Familiarity with inventory or retail procedures is a plus
- High school diploma required
- Degree in marketing, business, or a related field is a plus but not required
- Availability to work Monday through Friday
Benefits
Williams Athletics offers a supportive work environment with opportunities to grow as the company continues to expand. Benefits include:
- Competitive hourly pay based on experience
- 401(k) with company match
- Paid time off after 6 months
- Employee discount at wholesale pricing across hundreds of brands
- Opportunity to grow with a rapidly growing local company
- Hands-on experience in sports apparel, uniforms, team stores, equipment, and custom production
About Williams Athletics
At Williams Athletics, we take pride in delivering quality products, strong customer service, and on-time orders. Our customers trust us to help outfit their teams, schools, businesses, and organizations with apparel, uniforms, equipment, and custom gear they can be proud of.
As a Team Sales Account Associate, you will play an important role in helping our customers, growing our accounts, and supporting the continued growth of Williams Athletics.
If you are passionate about sports, customer service, sales, and custom apparel, we would love to hear from you.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Sales: 1 year (Required)
- Customer service: 1 year (Required)
- Computer graphics: 1 year (Preferred)
Work Location: In person
