Senior Planning Community Solutions (SCS) is seeking a motivated, energetic, and results-driven Bilingual (Spanish/English) Outbound Sales Representative to join our growing Healthcare Enrollment team.
This is a high-volume outbound sales role where you will contact leads referred by health plans and help eligible individuals enroll in programs that can significantly improve their financial situation.
We are specifically looking for someone who is fluent in both Spanish and English and can effectively communicate with our diverse candidate and client population. If you enjoy being on the phone, building rapport quickly, overcoming objections, and following up consistently to drive results, we want to speak with you.
As our department continues to grow, there will be opportunities for advancement into leadership and management roles.
What You'll Do
- Make high-volume outbound calls to health plan-referred leads
- Communicate effectively with both English-speaking and Spanish-speaking clients
- Educate prospective clients on available financial assistance and enrollment options
- Build trust and rapport with individuals over the phone
- Follow up consistently with leads throughout the enrollment process
- Handle objections professionally and confidently
- Schedule consultations and enrollment appointments
- Guide clients through the enrollment process from initial contact to completion
- Maintain accurate documentation in our CRM and tracking systems
- Collaborate with internal teams to ensure a smooth client experience
- Meet or exceed outreach, enrollment, and performance goals
What We're Looking For
- Fluency in both Spanish and English (Required)
- Strong sales mentality and confidence making outbound calls
- Excellent phone presence and communication skills
- Ability to build relationships quickly and earn trust
- Comfortable handling objections and guiding conversations toward action
- Goal-oriented, competitive, and motivated by performance
- Strong follow-up and organizational skills
- Self-motivated with the ability to work independently
- Comfortable working in a fast-paced environment
Preferred Experience
- Outbound sales
- Inside sales
- Call center sales
- Appointment setting
- Insurance sales
- Medicare or healthcare sales
- Customer service with sales responsibilities
- Lead generation and follow-up
Healthcare experience is a plus but not required. We are willing to train the right candidate with strong sales, communication, and bilingual customer service skills.
Why Join Us?
- Competitive base salary plus commission
- Leads provided
- Growth and advancement opportunities
- Established and growing organization
- Comprehensive benefits package
- Supportive team environment
Job Type
Full-time
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Questions
- This is an in-office role in Lakewood, NJ. Please note this before applying.
- Are you fluent in both Spanish and English?
- Do you have sales experience?
Required Experience
- Customer service: 1 year (Required)
Language Requirement
- Spanish and English fluency (Required)
Work Location
In person – Lakewood, NJ
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- This is an in-office role in Lakewood, NJ. Please note this before applying.
- Do you have any sales experience?
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person
