Customer Service Representative – Paid Training & Career Growth
$20–$23 per hour | Full-Time | Monday–Friday | No Weekends
Medical, Dental, Vision, Life Insurance, 401(k), PTO & Paid Holidays
San Jose, CA | Family-Owned Since 2005
Turn your people skills into a real career.
Are you friendly, dependable, comfortable talking with customers, and ready for something beyond a typical retail or customer-service job?
GIC Car Clinic is looking for a motivated Customer Service Representative to join our front-office team. You do not need automotive or Service Advisor experience—we can teach you the automotive side.
This is an entry-level position with paid training and an opportunity to grow into a professional Automotive Service Advisor role. We are looking for someone who has the right attitude, enjoys helping people, learns quickly, and wants to build a long-term career.
What We Offer
- $20–$23 per hour
- Full-time, stable employment
- Monday–Friday schedule with no weekends
- Paid on-the-job training
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid holidays and paid time off
- Professional SalesFix Advisor Training
- Supportive, team-oriented work environment
- Opportunity to grow into an Automotive Service Advisor position
- Family-owned business with 20 years in business
What You’ll Do
- Greet customers warmly and professionally
- Answer incoming phone calls
- Help customers with vehicle check-in and check-out
- Assist with customer updates and follow-up
- Schedule appointments and help keep the day organized
- Support the Service Advisors and front-office team
- Learn our computer systems and customer-service processes
- Help keep the front office running smoothly during busy periods
- Take on additional responsibility as your skills develop
What We’re Looking For
- Friendly and comfortable working with people
- Positive and professional attitude
- Strong communication and listening skills
- Dependable and punctual
- Organized and attentive to details
- Comfortable handling several tasks at once
- Calm and courteous in a busy environment
- Coachable and willing to learn
- Motivated to improve and advance
- Able to work well as part of a team
Automotive experience is not required.
Experience in customer service, retail, hospitality, reception, front-desk work, call centers, restaurants, or office support is helpful but not required.
If you have strong people skills and want an opportunity to learn, grow, and build a professional career, we would like to hear from you.
Important: To be considered for the next step, applicants must complete the GIC Car Clinic Candidate Questionnaire after applying.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
Application Question(s):
- Are you willing to undergo drug testing, in accordance with local law/regulations?
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
