Must Have Technical/Functional Skill
- Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms
- Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects
- Strong background in Cloud Computing solutions – cloud computing strategy, system design, implementation and management
- Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
- Sound knowledge in Salesforce Security Model and Data Model
- Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management
- Must have knowledge of REST and SOAP integrations in Salesforce
• • Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)
Roles & Responsibilities
1. Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution
2. Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions
3. Drives technical (HL and LL) design and development for major components of focused solutions
4. Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
5. Collaborate with Functional team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc.)
6. Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform
7. Hands-on knowledge on Platform Security, PII data security, Authentication & Authorization.
8. Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment
9. Sales Support: Help scope, solution, and estimate sales opportunities alongside a delivery lead. Assist in SOW creation, etc.
10. Practice Development: Mentor resources, take on leadership roles to expand overall practice capabilities, etc.
11. Value Addition: Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions
Salary Range: $130,000-$140,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive .
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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