Join our hospitality team as a Hotel Night Auditor for one 8-hour overnight shift on Thursday nights (11:00 PM–7:00 AM). In this role, you'll provide excellent guest service while ensuring accurate overnight financial and front desk operations using the FOSSE PMS.
Responsibilities:
- Welcome and assist late-night arrivals and early departures.
- Perform nightly audits, balance accounts, and verify billing accuracy.
- Manage front desk operations, including check-ins, check-outs, and guest inquiries.
- Update reservations, room availability, and guest records in FOSSE PMS.
- Complete nightly reports and communicate important information to the morning team.
- Resolve guest concerns professionally and escalate issues when needed.
Qualifications:
- Previous hotel front desk or night audit experience preferred.
- Experience using FOSSE PMS is a plus!
- Strong customer service, communication, and organizational skills.
- Ability to work independently and accurately during overnight hours.
- Basic computer and multitasking skills in a fast-paced hospitality environment.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Free parking
- Health insurance
Work Location: In person
