About HomeDog
The first of its kind, HomeDog is an innovative membership-focused community combining a dog-friendly coworking space with doggy daycare and on-site bar/coffee shop. The venue offers members and their dogs an all-inclusive experience to work and play with social events, local food trucks, and pop-up dog services.
Manager of Consumer Experience – HomeDog
Do you want to be a core part of building the culture of a startup business that caters to dogs, people, and a growing community? If so, HomeDog is looking to fill a key role that will help us create a second home for dogs and dog lovers. As a Manager of Consumer Experience, you will wear many hats, and have a unique opportunity to shape an exciting new business from the ground up. This role requires an always-charged social battery, advanced people skills, ambition, and elite ability to multitask.
About You:
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Personable and charismatic – You enjoy interacting with people and are comfortable being one of the primary faces of the business.
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Ambitious and seeking responsibility – You want to own core aspects of the business’ success.
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Reliable and Trustworthy – You’re on time, consistent, and motivated to know the unique nuances of the business model like the back of your hand.
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Positive & Enthusiastic – You believe in the business, love dogs, and genuinely care that members are having a quality experience.
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Flexible - You’re proactive, adapt to the needs of the moment, and willing to step in and help with whatever is needed.
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Active – You enjoy being on your feet and constantly doing something.
About the Job:
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Work the floor, engage with members and dogs, and help resolve any issues
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Oversee member booking platform and check-in for both coworking and dog daycare
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Ensure members are adhering to all HomeDog rules and policies while at the venue
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Plan creative social events for members, coordinating with external organizations and vendors
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Observe member activity and consistently suggest ways to adapt business to improve experience
Requirements:
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Strong love and comfort level with dogs and people!
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At least 21 years old
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Willingness to help everyone on the team with all aspects of the business
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Proficient verbal and written communication including data-entry ability
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Availability to work weekdays and weekends, adapting AM, mid, and evening shifts to the needs of the business
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Ability to stand, bend, and walk throughout your shift – it is physically demanding
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Willingness to work outside as needed in various weather conditions
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The physical ability to lift up to 50 pounds
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Valid driver's license and reliable vehicle. Free parking provided.
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Previous animal handling/care experience preferred, not required
Benefits of HomeDog:
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No overnights! We offer daycare only.
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Enjoy your holidays! We are closed for all major holidays.
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Ongoing training on dog behavior
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Employer contributions for Medical, Dental, and Vision benefits for full-time employees.
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Sick and Paid PTO for eligible employees
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Discounts on our food, beverage, and retail offerings
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Salaried full-time position ~40 hours per week depending on needs of the business
