QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
- Strong background in providing computer systems technical support to end users
- Knowledge of networking fundamentals such as: TCP/IP, addressing, VLANs, and VPN
- Strong knowledge of virtualization concepts and applications such as Vmware, Nutanix, AHV
- Experience with backup systems such as Cohesity and Unitrends
- Experience with gaming applications such as Oasis, Loyalty, Stadium, Bravo, etc.
- Understanding Cybersecurity and best practices to maintain a secure environment
- Ability to explain and document high level concepts in an easy to understand format
- Must be able to effectively communicate in English
EDUCATION/EXPERIENCE:
- Bachelor's Degree in Computer Science or related field preferred
- Previous experience and/or training preferred
- Must possess excellent guest service skills to effectively deal with guests
CERTIFICATES, LICENSES, REGISTRATIONS:
- CompTIA A+ certificate preferred
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
