The LED Repair Technician will serve as the primary repair specialist for LED systems, with a mandatory focus on INFiLED DB 2.6 LED tiles. This role also supports repairs across Audio, Video, and Lighting departments. Responsibilities include component-level repairs, installation and calibration of LED screens, troubleshooting, and managing vendor coordination for RMAs and warranties. The position is expected to work out of our Linwood, Pa. office 5 days a week.
Position Accountabilities and Expectations:
LED and General repair will be the primary focus of this role and include the following accountabilities:
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Diagnose, test, and repair INFiLED DB 2.6 LED panels and related components following electrical repair procedures.
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Precisely solder small electronic components and LED pixels onto damaged modules to restore functionality.
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Conduct quality control checks on repaired modules to ensure optimal performance.
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Release restored modules back into service and return them to the appropriate department.
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Handle repairs for Audio, Video, and Lighting equipment.
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Maintain electrical systems and equipment to ensure effective operation of systems and services.
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Repair test equipment and electronic components as needed.
Troubleshooting & Technical Support:
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Quickly identify problems and provide effective solutions to ensure equipment operates properly.
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Maintain accurate repair logs, inventory of parts, and service records.
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Provide technical guidance to internal teams regarding equipment maintenance and troubleshooting.
Inventory & Tools Management:
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Manage stock of LED module repair tools and maintain inventory of repair parts.
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Ensure technicians have the necessary equipment and supplies for efficient repairs.
Training & Development and Vendor Coordination:
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Train service technicians and interns on LED module repair procedures to maintain high standards of repair quality.
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Stay current with emerging technologies and industry trends to improve work efficiency and skills.
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Manage RMAs and warranty claims with manufacturers and vendors.
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Ensure timely turnaround for repairs and replacements.
What you will bring:
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Valid soldering and repair experience on PCB boards, computer electronics, and microchips.
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Must have a
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1 year of LED repair experience (component-level), with a preferred 2+ years of repair experience within the AV/LED industry.
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Strong troubleshooting and problem-solving skills.
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Familiarity with RMA processes and vendor coordination.
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Preferred Qualifications:
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Experience with leading LED brands (INFiLED, Absen, ROE, Chauvet, Unilumen, Brompton, Novastar, Megapixel).
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Certifications in electronics or related fields are preferred.
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Experience in live event production or AV integration a plus.
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Precision soldering and circuit board repair.
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Electrical diagnostics and component-level troubleshooting
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Inventory and workflow management.
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Ability to work independently and in a team environment.
