The Quality Specialist supports, promotes, and maintains the organization's Quality System by conducting product inspections, audits, and data analysis to ensure product and process integrity. The role contributes to ongoing system improvements, drives quality culture, and interacts with operators, management, and customers.
Essential Functions
- **Quality Documentation & Product Review**
- Review and approve finished products and test data for shipment.
- Prepare certificates of conformance and required customer documentation.
- Analyze and trend quality data using charts (Pareto’s, run, etc.)
- **Auditing & Inspections**
- Conduct and lead internal audits (process, product, configuration).
- Perform final inspections, batch/ticket reviews, and dimensional checks using hand tools.
- Retrieve traceability/configuration data for product/customer investigations.
- **Nonconformance & Corrective Action**
- Facilitate root-cause analyses for internal and customer service issues.
- Record and follow up on corrective actions.
- Determine and communicate product acceptability; handle nonconforming products.
- **Quality System Support**
- Write work instructions/procedures for quality functions.
- Clarify and simplify quality documentation.
- Respond to operator questions and provide Quality System training.
- **Reporting & Communication**
- Present audit results and quality data to all organizational levels.
- Prepare and deliver presentations ;
- Attend customer meetings and respond to audits/questionnaires.
- **Change Control & Improvement**
- Coordinate and manage change control processes.
- Make corrections to the QMS for regulatory/customer compliance.
- Assist with project management and support special projects.
- **Other Duties**
- Back up Quality Manager as needed.
- Assist with customer, ISO, FSC, and SFI audits.
- Close misprints within the Document System.
- Support efficient department operations as assigned.
Qualifications
- 3–5 years’ related experience/training required.
- Ability to read, analyze, and interpret business/technical documents.
- Experience with machinery, tools, and gauges for audit/troubleshooting/calibration.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
