Pointman / Sales Operations Manager – Roofing Portfolio
Compensation: $100,000–$145,000
Job Type: Full‑Time
We are seeking a highly organized, proactive Pointman / Sales Operations Manager to support a fast‑growing portfolio of 5+ roofing companies. This role ensures sales teams stay aligned, accountable, and operating at peak performance. If you excel at managing chaos, improving processes, and keeping multiple teams moving in the same direction, this role is for you.
Key Responsibilities
- Oversee and optimize sales pipelines across multiple roofing companies
- Track KPIs, build weekly scorecards, and support sales accountability
- Coordinate communication between sales, production, admin, and ownership
- Review estimates, proposals, and job files for accuracy
- Support onboarding and training of new sales reps
- Improve workflows, SOPs, and CRM usage (JobNimbus, AccuLynx, HubSpot, etc.)
- Assist with scheduling, job readiness checks, and customer follow‑through
- Resolve customer escalations and maintain high satisfaction
- Provide weekly and monthly performance reports with actionable insights
- Ensure consistent execution across all locations
Required Qualifications
- 3–5+ years in roofing, construction, or home‑services operations/sales support
- Strong understanding of roofing sales cycles, estimating, and job workflows
- Experience managing multiple teams or locations
- High proficiency with CRMs and reporting tools
- Excellent communication and organizational skills
- Ability to identify problems and implement solutions quickly
- Comfortable holding teams accountable and maintaining standards
- Valid driver’s license; ability to travel between locations
Preferred Qualifications
- Experience supporting roofing or exterior trades sales teams
- Multi‑location operations or portfolio management experience
- Knowledge of production workflows, materials ordering, and job costing
- Ability to build SOPs, training materials, and process documentation
Compensation & Benefits
- $100,000–$120,000 total compensation (salary + performance incentives)
- Mileage reimbursement or company vehicle
- Health, dental, and vision benefits
- PTO + paid holidays
- Growth opportunities within a rapidly expanding roofing portfolio
Who Thrives in This Role
- Highly organized and detail‑driven
- Strong communicator and natural coordinator
- Comfortable being the “go‑to” person
- Able to manage multiple priorities in a fast‑moving environment
- Motivated by accountability, structure, and results
Pay: $100,000.00 - $145,000.00 per year
Work Location: In person
