JOB FUNCTION:
Provide front-line technical support for automated production lines, robotics, and material-handling systems.
Assist Automation Engineers in maintaining reliable system performance through recipe setup, HMI diagnostics, preventive maintenance, and coordination with Production, Maintenance, and Quality teams.
RESPONSIBILITIES:-
Monitor line performance, respond to alarms and stoppages, and restore safe material flow and throughput.
-
Perform first-response troubleshooting of PLCs, HMIs, sensors, actuators, and cabling; escalate complex issues to Automation Engineers.
-
Support recipe setup, testing, and validation for product changeovers and ensure compliance with approved parameters.
-
Verify proper operation of robotic systems, conveyors, and automated load/unload sequences (AMR/RGV).
-
Conduct preventive inspections and routine maintenance on automation components (I/O modules, VFDs, HMIs, sensors).
-
Maintain accurate documentation of system faults, repairs, and PM findings.
-
Assist in implementing software and firmware updates as directed by Automation Engineering.
-
Support FAT/SAT testing, commissioning, and integration activities for new automation installations.
-
Participate in root cause analysis (RCA) for recurring downtime events.
-
Maintain organized backup files, version logs, and configuration documentation.
-
Collaborate closely with Maintenance and Production to ensure minimal disruption and consistent operation.
-
Provide feedback and recommendations for improving equipment reliability and operator usability.
-
Train operators on proper HMI operation, alarm acknowledgment, and recovery procedures.
QUALIFICATIONS:
Education:-
Technical diploma/certificate in mechatronics, industrial maintenance, or related field; or equivalent experience.
Experience:-
2+ years in automated manufacturing, machine maintenance, or controls support environment (assembly, packaging, or process automation preferred).
-
Experience working with sensors/actuators, basic pneumatics, mechanical assemblies, and line resets.
Skills:-
Strong mechanical/electrical troubleshooting; safe LOTO practices.
-
Proficient with hand tools, multimeters, and basic measurement tools; reads simple electrical/mechanical prints.
-
Comfortable working via HMI/front-end (acknowledging alarms, verifying I/O states).
-
Reliable documentation habits; clear communication with Engineers, Production, and Quality.
-
Clear verbal/written communication; organized task and time management.
-
Strong teamwork and cross-department collaboration skills.
-
Medical, dental, and vision insurance (multiple plan options)
-
Company-paid life insurance and short-term disability
-
HSA and FSA options with tax advantages
-
Employee Assistance Program (EAP) and wellness resources
-
Voluntary benefits including life, AD&D, and long-term disability
-
Fitness and wellness programs
1R8guqLQJm
