Job Overview:
We are seeking an organized and detail-oriented individual to join our eye care practice as a Medical Office Assistant . You will provide customer service to patients and ensure the smooth operation of our office. Note that we will require a writing sample and letter of recommendation from your previous employer. Previous experience in an eye care setting is preferred, but not required.
Duties:
- Use office EMR software and standard office software (Acrobat Professional, Word, Excel, Outlook)
- Track optical product orders, reordering supplies as needed
- Greet patients and visitors and assist with patient intake, as needed
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update necessary information
- Maintain a list of todos for each patient, ensuring tasks are completed as well as managing administrative support tasks for the office
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Manage incoming and outgoing medical records requests
- Coordinate with other healthcare providers, such as hospitals or laboratories, for referrals or test results
- Handle front desk duties, such as filing, faxing, or scanning documents
Requirements:
- Proven experience working in a medical office or similar administrative role
- Familiarity with medical terminology and procedures is preferred especially in an eye care setting
- Understand HIPAA regulations and patient privacy laws
- Excellent communication skills, both verbal and written. A writing sample will be requested and evidence of AI written text will be disqualifying.
- Familiarity with computer systems for scheduling appointments and managing patient records
- Ability to multitask and prioritize tasks effectively; making an effort to reduce practitioner workload; must be self-directing.
- Careful attention to detail and accuracy in data entry and record keeping
Job Type: Part-time
Pay: $22.50 per hour
Benefits:
- Free parking
- On-the-job training
Education:
- High school or equivalent (Required)
Language:
Ability to Commute:
- Spring, TX 77380 (Required)
Ability to Relocate:
- Spring, TX 77380: Relocate before starting work (Required)
Work Location: In person
