Paws & Claws Pet Medical Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $19-24 per hour, for each hour worked
- This is a flexible position, with a flexible schedule and availability needed Monday-Friday, no weekends!
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 2+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
Why choose us?
Located in the heart of Troutdale, Oregon, Paws & Claws Pet Medical Center provides compassionate, high-quality care in a warm and welcoming environment. Our team includes 3 doctors and 2 CVTs, working together to deliver personalized preventive and advanced care for every pet.
We value true work-life balance — encouraging PTO and sick days so you can bring your best self to work! We're looking for a motivated, positive technician who's excited about veterinary medicine and ready to grow with a supportive team.
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Paws & Claws Pet Medical Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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