Are you passionate about helping others reach their potential? Do you want to make a meaningful impact in your community? We're looking for a dedicated and compassionate WFT/WIOA Case Manager to join our team and support individuals on their path to self-sufficiency and success.
ESSENTIAL FUNCTIONS:
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Case Management and assessment of consumers assigned by Case Management Supervisor. This includes CCMEP.
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May provide on-site case management services throughout Wayne County Schools
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Maintains complete records on all consumers receiving services as assigned
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Performs intake for consumers
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Meets with consumers on a weekly basis to review progress on service plans and updates progress in the Consumer Database
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Attends meetings and case staffings as required for each consumer
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Initiates, maintains and documents service provided for consumers and updates in the consumer database
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Coordinates daily consumer schedules
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Prepares required reports on all consumers and trainees
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Provides progress reports for the Case Management Supervisor on a weekly basis for everyone served.
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Works directly with consumers and trainees in all phases of the rehabilitation process
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Provides retention services to consumers
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May function as a driver when needed
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Performs other duties as assigned by the Case Management Supervisor and the Mission Services Director
REGULAR DUTIES:
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Maintains a good working relationship and provide excellent customer service to all consumers, staff, customers and supervisors
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Has respect for the feelings of others, is courteous and possesses the ability to build effective internal and external relationships
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Communicates clearly and effectively, both verbally and written with all staff
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Complies with all established work rules, policies, procedures and safety rules
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Represents the organization in a professional and courteous manner
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Is able to educate stakeholders and community about the entire agency
WHO YOU ARE:
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A strong communicator with a passion for helping others
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Organized, dependable, and detail-oriented
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Comfortable working both independently and as part of a team
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Respectful, professional, and able to build positive relationships
QUALIFICATIONS:
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Education: College degree in a Human Services-related field preferred, but not required (High school diploma or equivalent with relevant experience accepted)
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Experience: 3 years in a related field preferred
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Certification: CPR/First Aid (can be obtained upon hire)
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Other: Valid driver’s license and insurability or ability to provide reliable transportation
All candidates must pass a background check and drug/alcohol screening prior to employment
WHY JOIN GOODWILL?
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Make a positive impact in your community every day
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Work in a supportive, mission-driven organization
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Opportunities for training and professional development
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Be part of a trusted nonprofit with a strong local presence
Pay Rate: $16.75 per hour
Ready to empower lives and support your community? Apply today and help make a difference with Goodwill!
