This position is for our PMO Department, with an emphasis on our Audio/Visual Department, Refresh Division. This is a contract to hire position. The right candidate will eventually become a direct employee of the company. Below is our job detail.
1.0 PURPOSE
To accomplish project objectives by planning, evaluating activities, coordinating schedules, managing tasks, and providing superior service with an exceptional final product.
2.0 SCOPE
To review and coordinate job expectations, progress, and metrics daily to ensure jobs are in line with customer and company expectations. Work with the PMO Manager, PMs, Installation Manager, and AV Supervisor(s) to ensure resources and inventory for each job are scheduled accordingly.
3.0 JOB DUTIES
Scheduling: Review open jobs and work with the PMO Manager and AV Supervisor(s) to schedule jobs according to FIFO and/or customer expectations.
Planning: Once jobs have been scheduled, work with warehouse team to coordinate inventory needs and delivery expectations.
Monitoring: Monitor status of jobs daily and provide a progress report as needed. Work with AV Supervisor(s) and/or team leads to assure jobs are on track and on budget. Review and update all documents (i.e. Google Docs, Q360, SmartSheets, email, etc.) viewed by Delcom management, PM, and customers on a daily basis.
Action Plans: Develop and execute plans when needed to meet company and customer expectations.
Inventory: Must keep track of inventory being utilized at each job site and work with the warehouse team to request additional inventory as needed. Inventory discrepancies should be communicated and reconciled ASAP.
Time Entry/Tracking: Reviewing time entry for field employees on a daily/weekly basis.
Policies and Procedures: Project Coordinators are expected to work with warehouse management, AV Supervisor(s), and team leads to enforce all company policies and procedures.
Communication: To effectively communicate scope of work, job expectations, and progress of work to Delcom management, AV field teams, and our customers.
Process Improvement: Work with members of management to identify areas of improvement and help implement new ideas and/or processes to improve efficiencies.
Resolving Problems: Expected to assist in resolving problems as they present themselves and find solutions that will keep the team on track and on budget.
Financial Objectives: Create and update budget sheets to review with Delcom management and ensure jobs are on budget.
5.0 SKILLS & ABILITIES
- Excellent written and verbal communication skills.
- Responsible, self-motivated.
- Ability to manage multiple tasks simultaneously.
- Strong planning, organizing, and implementations skills.
- Able to handle stressful situations.
- Ability to validate other people’s perspectives.
- Self-Learner
- Problem Solver
- Decision-Making Ability
- Going above and beyond the normal expectations.
- Demonstrating the ability to be respectful and accountable in all situations.
- Responding to all requests in a courteous and timely fashion.
- Working in a friendly, hones, and diligent manner with fellow co-workers, field management, and supervisors.
- Seeking knowledge from multiple sources and learns from past experiences for future development and growth.
6.0 QUALIFICATIONS
- Four-year degree in business or related field preferred.
- Prior Project Coordination
- No disqualifying criminal events. Must pass all education background checks.
- In-depth knowledge of audio, video, interactives, digital media, and control systems.
- CTS certifications preferred.
- Industry certifications preferred.
Pay: $22.00 - $26.00 per hour
Work Location: In person
