Behavioral Health Navigator
Clínica Médicos is a bilingual healthcare practice dedicated to providing compassionate, high quality medical care to Chattanooga's underserved Latino community. Our services combine primary care, urgent care, and obstetrics. Our mission is to make healthcare accessible to all individuals, regardless of insurance status, language, age, or gender
Our team is the heart of everything we do. We are seeking a motivated, bilingual individual who is passionate about serving the Latino community and thrives in a collaborative, family oriented work environment.
Essential Duties and Responsibilities:
- Assist in navigating patients social, emotional, and financial needs as part of a Behavioral Health team member
- Establish relationships with patients via scheduled appointments and "warm hand offs" from the medical team.
- Assess patients’ and/or families’ bio-psycho-social situations that result in diagnostic conclusions that include development issues, family/community dynamics and stressors.
- Document data, assessment, treatment plan and expected outcome in medical record
- Identify and follow up on all referrals made to assure continuity of care and patient/family needs are met.
- Provide consultation and support to physicians and providers.
- Participate in a leadership capacity, including clinical and administrative functions, to assist in the continued development and expansion of fully integrating behavioral health into Clínica Médicos’ primary care setting
- Maintain patient care hours per week and follow Clínica Médicos’ policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during business hours
- Participate fully in relevant quality assurance and performance improvement measures
Qualifications:
- Education or work experience relevant to requested clinical duties.
- Demonstrated clinical skills and the ability to work and collaborate on a health care team
- Demonstrated ability to effectively and efficiently handle a demanding workload involving multiple tasks, including flexibility and a “can do” attitude.
- Ability to function in a computer-oriented environment possessing intermediate computer skills in word processing, in automated clinical information systems, accessing emails and conducting internet research
- Ability to communicate effectively in written and oral communications. Bilingual English/Spanish required.
Language Skills
- Ability to read and write proficiently in English. Bilingual (English/Spanish) applicants required.
- Ability to interact and speak effectively in interpersonal situations and before groups of people
Job Types: Part-time, Full-time
Pay: $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Retirement plan
Medical Specialty:
Education:
- High school or equivalent (Required)
Language:
Work Location: In person